Training Operations Specialist

SPOC Energy•Trussville, AL

2d•Onsite

About The Position

The Training Operations Specialist owns the execution and day-to-day operational flow of training activities. This role ensures that systems are maintained, tasks are completed, and commitments are followed through with accuracy and consistency. By taking ownership of scheduling, tracking, reporting, and coordination, this position enables Training leadership to focus on program development, strategy, and continuous improvement. This is a high-accountability execution role focused on organization, follow-through, and maintaining operational consistency across the department.

Requirements

2+ years of experience in training, communications, or administrative support roles
Proficiency in Microsoft Office, especially Excel and PowerPoint
Experience maintaining trackers, databases, or learning management systems
Strong written and verbal communication skills
Experience coordinating meetings, events, or onboarding processes
Comfort using digital tools and AI to improve efficiency and productivity

Nice To Haves

Bachelor’s Degree in Education, Communication, or related field preferred

Responsibilities

Operational Execution & Task Management Own the execution and tracking of recurring training tasks
Maintain visibility on priorities, deadlines, and follow-ups Ensure work is completed accurately and on time without repeated oversight
Scheduling, Planning & Communication Develop and maintain project schedules, calendars, and communication plans
Coordinate timelines across departments to ensure alignment and execution
Training & Onboarding Coordination Coordinate logistics for internal training events and onboarding programs
Track completion and follow up on outstanding requirements Support a structured and consistent onboarding experience
Customer Training Coordination Schedule and coordinate customer training engagements
Manage logistics, itineraries, and communication for external participants
Meetings, Notes & Follow-Through Capture meeting notes, document decisions, and track action items
Assign owners and ensure deadlines are clearly communicated and followed
Data, Reporting & Systems Management Maintain accurate training records, trackers, and documentation
Compile reports on participation, outcomes, and key metrics for executive review
Maintain and organize a centralized catalog of learning resources
Presentation & Content Support Update and format presentation materials
Build clear, well-structured presentations from provided content and direction
Process & Efficiency Support Use AI and digital tools to improve efficiency in documentation and routine tasks
Identify gaps in processes and help maintain consistent workflows
Team Support Provide logistical and administrative support for training and development initiatives under the direction of the Training Manager
Partner with and support the broader HR team on departmental priorities, team-building activities, and other tactical needs as they arise