Training & Onboarding Coordinator - Bilingual Spanish

Serenity Home Health Care • Chicago, IL

4d • $20 - $22 • Onsite

About The Position

The Training and Onboarding Coordinator is responsible for contacting interested applicants/caregivers, detailing the hiring process, and scheduling interview and training appointments. This role executes training and onboarding processes and contacts caregivers regarding compulsory compliance certifications and/or re-certifications. The ideal candidate is highly organized, detail-oriented, and possesses excellent interpersonal skills with a strong aptitude for great customer service.

Requirements

• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• Great communication skills.
• Proficient computer literacy.
• High school diploma or equivalent.
• Bilingual Spanish (Speak, Read and Write).
• 24hrs Online Caregiverlist training certificate.
• Past experience in intake or medical office administration.

Responsibilities

• Welcomes Individuals, clients, applicants, and caregivers to the company.
• Trains and completes all admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and Intake procedures.
• Answers phone and email inquiries.
• Addresses any clients, applicants, caregiver complaints or concerns professionally.
• Performs clerical work, such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks.
• Complies with the regulations and policies of the company.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED