Training Officer

State of Ohio • Columbus, OH

5d • Onsite

About The Position

This position is in the Office of Child Support (OCS) which establishes policies and guidelines for the child support program based on federal and state laws. Ohio's child support program provides services to help ensure that children receive the financial and medical support they are legally entitled to and deserve. Learn more about the office by visiting the ODJFS Office of Child Support website.

What You Will Do
Research child support policy and system information to develop training presentations and materials.
Deliver training to county and state child support professionals and assist in the facilitation of training sessions.
Perform after training session duties, including tracking attendance, reviewing evaluation feedback, and updating handouts and question and answer documents.
Collaborate as needed with other Office of Child Support units, ODJFS offices, and county partners to produce training.
Monitor a shared email inbox and respond to inquiries.

Requirements

• Option 1: 6 courses in human resources, education, sociology, or psychology
• Option 2: 18 mos. exp in preparing informational or instructional programs AND 18 mos. trg or 18 mos. exp in public speaking or effective communications skills AND 3 mos. trg or 3 mos. exp in operating audio-visual equipment
• Option 3: The equivalent of Minimum Class Qualifications for Employment noted above

Nice To Haves

• Good customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Comfortable with public speaking and presenting to an audience, in person and/or virtually.
• Knowledge of Microsoft software, including Word, PowerPoint, Excel, Teams, Outlook.
• Knowledge of eLearning training development software (i.e., Adobe Captivate, Articulate 360, or Lectora).
• Familiarity of adult learning principles and passion for learning.

Responsibilities

• Research child support policy and system information to develop training presentations and materials.
• Deliver training to county and state child support professionals and assist in the facilitation of training sessions.
• Perform after training session duties, including tracking attendance, reviewing evaluation feedback, and updating handouts and question and answer documents.
• Collaborate as needed with other Office of Child Support units, ODJFS offices, and county partners to produce training.
• Monitor a shared email inbox and respond to inquiries.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed