Training Manager

Amy's Kitchen•White City, OR

11h•Onsite

About The Position

Amy's Kitchen is seeking a Training Manager to play a critical role in driving the success of manufacturing training and development at their Medford plant. This individual will manage a wide range of programs, including onboarding, food and workplace safety, job-specific training, and leadership development. A key focus is strengthening leadership capabilities through impactful training, coaching, and development plans. The ideal candidate is a dynamic, motivated, and engaging facilitator who can build strong relationships and partner with department leaders to integrate training initiatives into daily operations. This role also involves leading, coaching, and developing a team of training specialists across three shifts, fostering a culture of continuous learning to drive operational excellence.

Requirements

Bachelor’s degree in related field or equivalent combination of education and experience.
3 years of experience in a food manufacturing environment.
5 years of experience in a training role.
5 years of experience in a supervisory role.
Strong communication skills.
Ability to build training presentations.
Ability to effectively present information and respond to questions from groups of managers and teams.
Strong Skills in Microsoft Office: Outlook, Excel, Word, PowerPoint, Teams.
Data Analysis: Trends, Risks, Data Significance.
Familiarity with learning management systems (LMS).
Willing to learn and grow within a development and coaching role.
Able to motivate, lead, and coach employees.
Able to effectively support and listen to employees.
Able to give timely feedback in a constructive manner.
Able to effectively facilitate classroom and on the job training.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Detail oriented, results focused and highly organized.
Positive and professional attitude.
Models the Amy’s core values. (Acts as an ambassador for Amy’s. Provides a warm welcome to new employees and is patient, helpful and supportive as they learn their new role.)
Demonstrates long-term thinking; inspires others; listens and communicates effectively; stays organized; solves problems; and collaborates well.
Demonstrates the ability to partner with all plant leaders so that they can achieve plant KPI’s.
Attends daily Tier Meetings; actively helps the plant solve problems.
Attends critical plant meetings (production scheduling meetings, recruiting meetings, RCAs).
Effectively Communicates proactively with training team, entire Plant Management team and Training Leadership Team.

Nice To Haves

Bilingual (preferred) - Proficient in written and spoken English and Spanish.

Responsibilities

Manage and grow Training programs, including New Employee Onboarding, Compliance and Regulatory Training Programs, New People Leader Onboarding, Job Specific Cross-Training & Continued Job Development, and Leadership Development.
Ensure new hires gain the skills needed for success through a standardized onboarding program.
Maintain compliance and regulatory record keeping to ensure the plant is audit ready.
Ensure all compliance and regulatory and record keeping is up to date and the plant is audit ready at all times.
Create/update training materials as needed.
Ensure new people leaders have a strong onboarding experience and learn the skills necessary to be successful.
Identify and assess training needs, creating/updating tailored learning plans by department.
Ensure there is a process in place for cross training and continued skill development across all departments.
Partner with department managers and supervisors to advise and provide guidance on updates needed for role specific department training programs.
Partner with Engineering to ensure smooth transition and training plan for new equipment.
Partner with Plant leaders to ensure smooth transition and training plan for new processes and products being launched.
Actively embed Amy’s Leadership competencies into all development activities.
Develop, coach, and grow the leadership skills of all manufacturing leaders.
Coach and mentor Supervisors and Team Leaders to inspire exceptional leadership.
Actively participate in plant MOS process and build strong relationships with all departments.
Champion Amy’s Food and Workplace Safety Programs within the plant.
Collaborate with Training Leadership Team to ensure training program consistency across plants.
Collaborate with the plant management team to establish effective Key Performance Indicators (KPIs) and operational objectives.
Evaluate and measure current training processes/programs to continue to optimize and grow training and development programs.
Identify areas that still need training developed or where training needs to be updated or evolve.
Understand all training related audit requirements and participate in internal and external plant audits.
Lead and participate in Root Cause Analyses, update training materials as needed.
Be an active participant in daily Tier board activities.
Provide training data that is timely and accurate, and update Tier boards with appropriate weekly updates.
Proactively bring up training issues and work to resolve issues with leaders.
Directly manage the Training Team across all 3 shifts, supporting team members in their work across all business units.
Monitor training team’s effectiveness assuming overall responsibility for the performance of the plant training.
Interview, hire, and train new team members.
Manage the team’s time, ensuring all timekeeping, attendance, paid time off (PTO) and payroll records are accurate, approved and submitted on time.
Create a culture of continuous improvement, problem solving and teamwork among team members.
Support a culture based on engaged team members actively promoting ideas to improve the team and the training.
Plan, assign, and direct work.
Manage the team’s performance and provide timely feedback.
Address complaints and resolve problems with team and stakeholders.
Actively develop all team members.
Effectively utilize the capabilities of Training Lead to ensure shift performance.
Effectively communicate, manage and lead the training team.
Maintain a positive work environment, promoting a high level of teamwork by maintaining a cohesive group and by managing in a positive work environment that is inclusive and with an open-door policy at all levels.

Benefits

Comprehensive health plans with Medical, Eye & Dental coverage, including virtual physical therapy options.
Lyra mental health support.
401(k) Retirement Plan with employer match.
Health Savings and Flexible Spending Accounts.
Referral Rewards and Scholarship Program.
Tuition Reimbursement Program.
Family-forming benefits.
Paid Time Off for vacations and sick days.
9 paid US Holidays annually.
Amy's product discount reimbursement.
Remote gym discounts.