Training Manager, Biotronik NEURO

Biotronik•Oswego, IL

4d•Remote

About The Position

At BIOTRONIK Neuro, we’re ready to redefine relief for patients experiencing chronic pain. Leveraging BIOTRONIK’s advanced cardiovascular technologies, BIOTRONIK Neuro has created a new approach to SCS therapy management: one that’s not just implanted, but truly connected to the needs of patients and providers. The Training Manager is responsible for establishing best practices and continuous process improvement for US-based training initiatives targeted primarily at field sales and clinical support employees, as well as customer-facing education programs as deemed appropriate. The Training Manager leads the development of training which provides in-depth technical knowledge of products, therapies, processes, and product benefits. The Training Manager is also responsible for supporting the certification progress of new hires and provides training and guidance to the field trainers and on-boarding mentors.

Requirements

Adult Learning theory, instructional design, facilitation skills
Experience with SCS implant and follow-up, or equivalency
Attention to detail
Self-motivated
Ability to work autonomously as well as collaboratively
BA/BS in Learning, Biology, Health Science, Engineering or Nursing or Equivalent work experience
5 years of field clinical/sales experience in the Medical Device or Complex Pharmaceutical Industry
Experience in developing and leading technical training initiatives

Nice To Haves

Experience developing and leading training for invasive medical device therapy
Certification in a nationally recognized training/facilitation course
Certification in curriculum architecture and slide design

Responsibilities

Lead the development and implementation of education programs aligned with Training and Education department activities and corporate goals and objectives
Coordinate the preparation of presentations, lectures, publications, and online training content related to BIOTRONIK Neuro’s products, new hire onboarding, customer-facing education, etc.
Provide training and guidance to the field trainers and support the certification progress of new hires
Maintain expertise on products, therapies and product benefits versus the competition and acquire knowledge on new BIOTRONIK Neuro therapies and competitor products
Provide instructional support for the facilitation of education programs
Maintain and apply expertise in subject matter, instructional design, adult learning, and facilitation
Support the development of requirements for the training and certification of field employees
Support the development of department policies, procedures and work instructions including a formal certification manual
Build performance improvement capabilities and metrics that directly help the sales organization create and maintain a competitive advantage
Support a global training partnership