Training Manager

CSI Companies•Plano, TX

7d•$90,000 - $110,000•Hybrid

About The Position

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. The Training Manager leads the design, development, and execution of enterprise training programs that enhance employee capability, performance, and engagement. This role owns the training lifecycle from needs assessment to program evaluation, ensuring alignment with organizational objectives. The Training Manager partners with cross-functional leaders, oversees training systems and standards, and drives continuous improvement across all learning initiatives.

Requirements

5+ years of experience in Learning + Development, Corporate Training or Organizational Development
Demonstrated experience designing, delivering, and evaluating learning programs
Proven ability to manage complex projects and cross-functional initiatives
Strong instructional design capability; proficiency with adult learning principles and multi-modal learning solutions
Advanced skills in LMS administration, reporting, and optimization
Strong analytical ability to measure training effectiveness and recommend improvements
Excellent communication, facilitation, and stakeholder-management skills
Ability to influence without authority and drive alignment across diverse teams
Experience leading or coaching trainers/SMEs preferred
Demonstrated strategic thinking and ability to translate business needs into training solutions
Bachelor’s Degree preferred
5+ years of hands-on experience building and implementing organizational training programs
Experience supporting enterprise-wide learning initiatives, preferably in a growing or fast-paced organization
Consulting or advisory experience in areas such as leadership development, coaching, or performance improvement preferred

Nice To Haves

Soft Skills Certifications preferred, i.e. Blanchard, Insights Discovery, Predictive Index, etc.

Responsibilities

Lead the design, development, and implementation of scalable training programs for new hires and existing employees
Own the organization-wide training calendar, ensuring alignment with business priorities and departmental needs
Conduct training needs assessments and partner with leaders to identify capability gaps and learning solutions
Develop and maintain training curricula, learning paths, and standardized templates
Oversee the planning and facilitation of live, virtual, and on-demand training sessions
Manage and optimize the Learning Management System (LMS), including configuration, content management, reporting, and analytics
Establish KPIs and evaluate program impact; present findings and recommendations to leadership
Coach and guide internal trainers, facilitators, and subject matter experts to ensure high-quality training delivery
Ensure training compliance with organizational policies, accreditation bodies, and industry regulations
Lead training-related projects from conception to execution, including cross-functional collaboration and stakeholder communication
Drive continuous improvement by identifying opportunities to enhance learning experiences, efficiency, and technology
Represent the Training function as a strategic partner to HR, department leaders, and executive stakeholders
Perform other duties and responsibilities as assigned while consistently representing the company in a professional manner