Healthcare Dining Training Manager
About The Position
The Training Manager creates, develops, and drives in-unit training initiatives. The role manages key operational training events and ensures training programs identify the behavioral changes required by the business strategy, including personal development suggestions to change behaviors. The manager plans and coordinates staff training, maintains training and quality-assurance programs, prepares reports and training materials, and coordinates with training, HR, and healthcare-facility resources. The position is for Morrison Healthcare in Louisville, Kentucky, and is associated with new business.
Requirements
- 1–3 years of communication and training experience involving day-to-day customer interaction, problem solving, and development of training programs or communications packages.
- Solid experience with curriculum development tailored to a foodservice or retail environment.
- Excellent presentation, facilitation, and training skills.
- Demonstrated experience with process and program management.
- Proficiency in Microsoft Office.
- Strong organizational and time-management skills, with the ability to manage multiple tasks and a high workload and adapt to frequent change.
Nice To Haves
- Bachelor’s degree from a four-year college or university, with a concentration in Training and Development, or an equivalent combination of education and experience.
- Bilingual English/Spanish.
Responsibilities
- Plan, coordinate, and execute new-hire training and education for staff members and management trainees, one-on-one and in small groups.
- Manage the Weekly Minders and Safety Minders programs.
- Customize training documentation forms as required.
- Prepare a detailed outline of WCMW-specific training programs.
- Prepare monthly reports of training activity and statistics.
- Develop a film and resource library and translate materials into Spanish as needed.
- Liaise with other Training Coordinators, Corporate HR and Training staff, and WCMC resources.
- Prepare memory aids for staff, such as plasticized cards for MSDS, Mission, and Race.
- Oversee the computer-based QA program.
- Coordinate and compile results of the user satisfaction survey program.
- Collect supervision rounds forms and supervision team meeting minutes forms; compile, review, and present them to the Department Head.
- Coordinate and compile results of special QA and infection-control monitoring instrument programs in TCC, and in BCC and the Main Hospital as required; present materials at assigned Infection Control/QA meetings.
Benefits
- Medical, dental, and vision insurance
- Life and accidental death insurance
- Disability insurance
- Retirement plan
- Flexible time off
- Paid parental leave
- Holiday time off (varies by site/state)
- Personal leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Potential paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
