Training Instructor

Emerson•Stafford, TX

About The Position

The Training Instructor conducts technical product training for customers, sales channel partners, and employees through in-person, virtual, and recorded-video formats. The role also includes auditing impact partners, assemblers, and VR repairs. The instructor supports the development, review, and continuous improvement of technical training materials and course curricula, maintains training equipment, and works with product, engineering, and service teams to stay current on assigned products and training topics.

Requirements

  • Bachelor's degree or equivalent experience; alternatively, at least three years of experience in service repair, assembly, related product sales, applications, or engineering.
  • Ability to communicate effectively and manage multiple activities.
  • Self-motivated and able to work in both team-based and highly autonomous settings.
  • Proficiency in Microsoft Office applications, including PowerPoint, Word, and Excel.
  • Ability to travel up to 50% of the time.

Nice To Haves

  • Five or more years of experience teaching technical or mechanical content.
  • Experience with mechanical products such as regulators, valves, compressors, pumps, and process equipment.

Responsibilities

  • Conduct technical training in person, virtually, and through video for customers, impact partners, and personnel.
  • Assist with developing, updating, and proofreading training materials.
  • Ensure training materials are technically accurate.
  • Participate in developing and continually improving course curricula.
  • Maintain, repair, and manage training equipment.
  • Grade exams and collect training surveys.
  • Gather and research technical information, including engineering and development information, for course development.
  • Participate in new product development activities and gather information for instruction manuals and training courses.
  • Work with product teams, engineering, and service to maintain technical expertise on assigned topics and product offerings.
  • Perform audits on impact partners, assemblers, and VR repairs.

Benefits

  • Medical insurance plans
  • Dental coverage
  • Vision coverage
  • Employee Assistance Program
  • 401(k)
  • Tuition reimbursement
  • Employee resource groups
  • Recognition
  • Flexible time off plans
  • Paid parental leave
  • Vacation leave
  • Holiday leave
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