Training Instructor

Center for Alternative•New York, NY

4h•$0 - $75,000•Hybrid

About The Position

CASES is currently seeking a Training Coordinator to join our training team who will focus on delivering the Crisis Prevention Institute (CPI) trainings for Verbal and Non-Violent Crisis Intervention. CASES is committed to having all staff trained annually.

Requirements

At least 2 years of experience with teaching or group facilitation (can be volunteer/community based or as paid employment, can be on any topic)
At least 2 years of experience working directly with participants/clients in behavioral health, social service, or criminal legal system context
Highly organized and self-motivated, with demonstrated ability to manage time independently
Ability to demonstrate the movements involved in CPI Nonviolent Crisis Intervention physical safety interventions, including but not limited to: standing and moving for 1-2 hours at a time, grasping and pushing with both hands and exerting light to medium force; full range of upper body movement including arms overhead and bent elbows; full range of knee movement including squatting, lunging, and twisting
This is an in-person position that requires travel between our offices in Queens, Brooklyn, Harlem, and the Bronx

Nice To Haves

Experience navigating criminal legal and/or behavioral health systems is highly valued
Ability to take initiative, prioritize duties, problem-solve, pay close attention to detail, meet deadlines, work well under pressure, and maintain an enthusiastic work ethic.
Sensitivity to the ways that histories of trauma may interact with learning and practicing crisis prevention and intervention skills
Strong communication skills allowing effective interactions and supportive relationships with coworkers at all different levels and roles across CASES
Teaching and classroom management skills, including but not limited to: clearly presenting training content with the use of PowerPoint and workbook; eliciting responses to direct questions; facilitating dialogue and discussion; organizing pair and small group activities; assessing comprehension and proficiency; reframing material on an ad hoc basis to meet the needs of adult learners

Responsibilities

Deliver CPI training to CASES staff in participant-facing roles on an initial and refresher basis
In consultation with the senior director of training, update and customize training materials to be relevant to different staff at CASES, including staff with lived experience/peer staff, staff in mobile and field-based programs, staff in court-based programs, staff working with youth, staff in clinics
Maintain records of enrollment, attendance, and certification through the CASES learning management system and on the CPI portal
Create training schedules, inform staff of scheduled training, coordinate access to training materials and location, track their progress
Coordinate with training team and other CASES staff who are CPI instructors to maintain a robust pool of instructors for all training dates
Collaborate with data team to ensure documentation standards of trainings are maintained and that managers receive information about training completions
Continue learning and developing skills to deliver the most up-to-date information and techniques for de-escalation and crisis intervention, including but not limited to maintaining current certification as a CPI instructor
Support learners as needed inside and outside of training rooms to monitor their understanding of and proficiency in de-escalation and crisis intervention