Training Instructor I / Mortgage Loan Originator (Closer Trainer)

Navy Federal Credit UnionPensacola, FL
$23 - $30

About The Position

To implement and facilitate training programs for assigned areas of company. Collaborate with the Instructional Designers and test the development of learning activities, training materials, facilitator guides, lesson plans, and class schedules. Conduct training sessions, monitor effectiveness and recommend program modifications. Investigate operational processes and procedures to determine feasible and effective training solutions. Identify and assess organizational issues and training/development needs. Present findings and recommendations to management. May be required to travel and work evenings and/or weekends. Provide support to branch to meet the business need. Participate in basic/routine tasks of narrow scope requiring basic research/review. If selected for Mortgage-MLO, incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks. For most business units with member-facing roles, may be called on to work alongside trainees during periods of high volume and therefore must maintain SME knowledge/expertise.

Requirements

  • Must register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and background checks (if selected for Mortgage-MLO).
  • Must maintain SME knowledge/expertise (for member-facing roles).

Responsibilities

  • Implement and facilitate training programs for assigned areas of company.
  • Collaborate with Instructional Designers and test the development of learning activities, training materials, facilitator guides, lesson plans, and class schedules.
  • Conduct training sessions, monitor effectiveness and recommend program modifications.
  • Investigate operational processes and procedures to determine feasible and effective training solutions.
  • Identify and assess organizational issues and training/development needs.
  • Present findings and recommendations to management.
  • Provide support to branch to meet the business need.
  • Participate in basic/routine tasks of narrow scope requiring basic research/review.
  • Register with the Nationwide Mortgage Licensing System and Registry (if selected for Mortgage-MLO), including fingerprinting and background checks.
  • Work alongside trainees during periods of high volume and maintain SME knowledge/expertise (for member-facing roles).

Benefits

  • Highly competitive pay
  • Generous benefits and perks
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service