Training Generalist (Collections)

AllianceOne•Maumee, OH

1d•Hybrid

About The Position

The Trainer's central role revolves around enhancing employee competencies and performance. This includes designing training courses, leading training sessions, assessing the training's impact, and providing one-on-one mentorship. Your goal is to ensure that the workforce is skilled, confident, and aligned with the AllianceOne and TP values and corporate goals.

Requirements

Minimum 2 years professional experience
Minimum 1 year of training/facilitation experience
Experience and proficiency in creating and executing training modules tailored to the needs of the job.
Experience evaluating trainee performance and program effectiveness through regular feedback and testing.
Experience demonstrating strong presentation and facilitation skills to effectively impart knowledge in a corporate setting.
Experience working closely with leadership to identify training needs and design appropriate initiatives.
High School Education or equivalent
Bachelor’s degree, Certifications, or equivalent in relevant work experience
Visual acuity to read information from computer screens, forms and other printed materials and information
Able to speak (enunciate) clearly in conversation and general communication.
Hearing ability for verbal communication, conversation, responses via telephone, telephone systems, and face-to-face interactions.
Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
Ability to sit at workstation for long periods of time.

Nice To Haves

Workday, Saba or other learning software experience
Training Needs Analysis tools, assessing and identifying the specific requirements of your clients and trainees.

Responsibilities

Maintain and facilitate AllianceOne and/or client curricula to support new hire and existing employee development
Create and continuously update training manuals, handouts, and instructional materials that cater to the needs of all learners.
Deliver structured training sessions using various training methods encompassing both group and one-on-one scenarios to maximize learning outcomes.
Regularly evaluate the competencies of employees and identify areas where development is required, tailoring your instructions to close these gaps.
Track and report on the effectiveness of training programs, ensuring that the transfer of knowledge meets the organization’s objectives.
Ensure that all records and content remain up to date in the appropriate systems
Keep abreast of the latest developments in instructional design and training methods to provide innovative and effective sessions.
Gather and analyze feedback to refine future training for better results.
Organize training schedules, venues, and resources, ensuring seamless delivery of all programs.
Partners with and support managers to assist them in carrying out their responsibilities on training matters.
May perform other duties as requested not specifically addressed in this document
Ensure understanding of how your role and the role of your subordinates (if applicable) contributes to the key organizational objectives by establishing goals that demonstrate your understanding through performance outcomes that support: EBITDA Revenue High Performance Culture Personal Development