Training Facilitator

Research Foundation of The City University of New York•New York, NY

4d•$75,000 - $85,000•Hybrid

About The Position

The CUNY School of Professional Studies (CUNY SPS) offers a wide range of online degree and certificate programs, serving as a leader in online education for working adults. Within CUNY SPS, the Office of Innovative Learning Solutions (ILS) partners with organizations to design and deliver custom workplace learning programs. Specifically, CUNY SPS ILS collaborates with the New York City Administration for Children’s Services (ACS) through its Office of Training and Workforce Development (OTWD) to provide professional development for child welfare and juvenile justice staff and supervisors.

Requirements

Bachelor’s degree in social work, adult learning or related field.
At least two years of experience facilitating or teaching in postsecondary or professional learning environments.
At least two years of human services or related experience.
Strong presentation skills in multiple modes to diverse audiences.
Demonstrated ability to facilitate learning using industry best practice for training strategies, classroom management and engaging participants.
Ability to work in a fast-paced and changing environment with multiple priorities that need to be effectively managed, while maintaining composure and flexibility in a structured environment.
Strong problem-solving abilities to independently resolve routine and complex issues.
Ability to work effectively as part of a team.
Must be able to lift, move up to 30 lbs.
Strong computer skills, including Microsoft Office and video conferencing tools.
Candidates must be authorized to work in the United States on a continuous basis.

Nice To Haves

Master’s degree preferred.
Direct care/service child welfare experience a plus.
Experience in coaching preferred.

Responsibilities

Facilitate standardized learning programs across multiple training locations and virtually as assigned and approved.
Apply adult learning concepts and foster an effective learning environment for participants.
Contextualize learning to model and implement best practices for child welfare professionals using prepared training materials.
Complete training preparation, collaboration with other facilitators, and ongoing professional development.
Ensure participants meet training objectives and complete activities in accordance with provided curriculum.
Perform day-to-day operational responsibilities, including the set-up and closeout of learning spaces, including virtual training platforms.
Complete required reports (such as attendance rosters or coaching reports) and communications with internal administrative and support teams.
Participate in regularly scheduled meetings, including workstream-wide and organizational-wide.
Provide ongoing transfer of learning opportunities, including individual & group consultation, on-site/virtual support and coaching.
Serve as a reviewer on project teams for learning programs and/or revisions for existing learning programs.
Other duties as assigned.