Training Facilitator

Desjardins • Mississauga, ON

1d

About The Position

Are you passionate about helping others learn and succeed? Join our dynamic team as a Training Facilitator, where you’ll play a key role in empowering others through impactful learning experiences. You’ll make a direct impact on the success of our growing sector, while working in a collaborative environment that values innovation and continuous improvement. This role offers exposure to a variety of product lines and training methodologies, and you’ll be part of a team that champions professional growth and learner engagement. As a member of the Broker Insurance Solutions Development team, you’ll deliver interactive, high-quality training programs that drive knowledge, confidence, and performance. You’ll collaborate with subject matter experts and instructional designers to create engaging content and ensure every session resonates with learners. Together, our ambition is to become the 5th largest commercial property and casualty insurer in Canada by 2030! Ready to inspire and empower others? Apply today and help us shape the future of learning in broker insurance!

Requirements

• Bachelor's degree in Education, Training, Human Resources, or in a related field
• A minimum of two years of relevant experience in a Training facilitator or similar role
• Experience in instructional design and adult learning principles
• Chartered Insurance Professional (CIP) designation
• Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients
• Advanced intermediate knowledge of Microsoft Office Suite and virtual training platforms (e.g., Microsoft Teams)

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered

Responsibilities

• Lead engaging training sessions across multiple Property & Casualty broker insurance teams, including Commercial Lines, Personal Lines, Surety and Claims.
• Adapt content to meet diverse learning styles and participant needs.
• Facilitate discussions and activities that spark collaboration and deepen understanding.
• Measure impact through feedback, assessments, and performance metrics.
• Partner with internal stakeholders to identify training needs and design tailored solutions.
• Stay ahead of the curve by keeping up with industry trends and best practices.
• Conduct annual maintenance on existing courses based on learner feedback or changes to organizational guidelines or process.
• Manage multiple priorities while maintaining a high standard of delivery.
• Build strong connections and establish credibility with learners.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level