Training Facilitator

Research Foundation of The City University of New York • New York, NY

1d • Onsite

About The Position

The CUNY School of Professional Studies (CUNY SPS) is a leading online school in New York, offering the most online bachelor's and master's degree options at the City University of New York. It serves as the University's first undergraduate all-transfer college, meeting the needs of adults seeking to complete degrees, advance careers, or change careers. The Office of Innovative Learning Solutions (ILS) within CUNY SPS designs custom workplace learning programs. ILS partners with the New York City Administration for Children’s Services (ACS) to provide professional development for child welfare and juvenile justice staff through ACS’s Office of Training and Workforce Development (OTWD). This position is within the ACS Workforce Institute, supporting the launch of the Family First Prevention Service Act (FFPSA) training and coaching initiative.

Requirements

• Master's degree in social work, Counseling, Psychology, or a related field.
• A minimum of 5 years of public and/or private agency experience working within a child welfare or juvenile justice system.
• A minimum of 2 years of supervisory experience in a social service setting.
• Ability to travel between program locations.
• Candidates must be authorized to work in the United States on a continuous basis.

Nice To Haves

• Experience using coaching and motivational interviewing.
• Sensitivity and experience working with diverse cultural and linguistic populations.
• Knowledge of Motivational Interviewing.
• Ability to conceptualize, process, develop and implement projects in a timely manner.
• Strong working knowledge of supervision and coaching on all levels.
• Ability to speak to large groups and experience with facilitation.
• Working knowledge of organizational development and change management theories and strategies.
• Ability to positively engage with partners in various levels of hierarchy.
• Ability to work as part of a team, as well as independently to achieve necessary results.
• Capability to prioritize tasks and manage multiple projects at one time.
• Excellent oral and written communication skills.
• Strong organizational skills and attention to detail.
• Working knowledge of prevention service Evidence based Programs.
• Commitment to a collegial workplace.

Responsibilities

• Provide training and coaching to supervisors and direct service staff in Preventive Provider agencies on Motivational Interviewing (MI).
• Support the transfer of learning efforts and ongoing skill development for Motivational Interviewing.
• Promote and establish buy-in for building a learning culture and implementing the coach approach.
• Collaborate with the ACS WI coaching team to establish alignment around the coach approach.
• Facilitate individual and group coaching and feedback to help supervisors integrate coaching methods into supervision and support staff in practicing Motivational Interviewing.
• Provide on-site technical assistance to aid in implementation and promote the consistent use of Motivational Interviewing in practice.
• Assist with the design, pilot, and implementation of coaching opportunities for supervisors to support transfer of learning efforts.
• Provide technical assistance to provider agency staff by conducting training, coaching sessions, and arranging meetings with internal ACS/OTWD staff and external stakeholders.
• Work closely with a portfolio of Preventive agencies across the 5 Boroughs.
• Develop working knowledge in the continuum of Preventive Services with a specific focus on 2 to 3 Evidence-Based Models.
• Develop training to advance the use of MI skills to improve performance in collaboration with OTWD, the Preventive provider community, and other stakeholders.
• Establish a system for ensuring supervisory coaching is effectively implemented and monitored.
• Attend meetings with ACS leadership to discuss program status, updates, and strategies for continued improvement.
• Perform public speaking as needed regarding the initiatives.
• Participate in special projects and other assigned tasks.
• Complete reports summarizing and explaining data to record/convey work activities/findings/recommendations.
• Participate in ongoing professional development coaching sessions with colleagues.
• Perform day-to-day operational responsibilities, including the set-up and closeout of learning spaces, including virtual training platforms.
• Perform other duties as assigned.

Benefits

• RFCUNY Employee Benefits and Accruals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level