Training & Development Manager
About The Position
Most training managers live in a world of boring PowerPoints and stale conference rooms. At Arthur’s, our classroom is the event floor. We are seeking a rare hybrid: a high-level strategist who can design complex development plans, and a hands-on coach who isn't afraid to jump into the fray when the pressure is on. You don't necessarily need a decade of catering experience, but you do need a teacher’s heart and a general's mindset. If you have a background in corporate retail training, educational leadership, or high-volume customer service and you want to see your training come to life in real-time, we want to hear from you.
Requirements
- Must be available on the weekends and during normal business hours on Monday through Friday
- Proficiency with Microsoft Office package (Word, Excel, Outlook, PowerPoint, etc.)
- Must be able to multi-task and manage several projects simultaneously
- Must be a self-starter
- Enjoys working on a team
Nice To Haves
- a background in corporate retail training
- educational leadership
- high-volume customer service
Responsibilities
- Design the Playbook: Create, write, and implement both on- and offsite training programs that turn rookies into pros.
- Audit the Standards: Spend 60% of your time in the field visiting event sites to ensure our procedures are being executed flawlessly.
- Drive the Culture: Collaborate with department managers to identify talent, build mentoring programs, and keep our standards unmatched.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
