Training Delivery Specialist II - Hybrid

Sutter Health•Sacramento, CA

1d•Hybrid

About The Position

This role is responsible for preparing and delivering training to end users. The specialist will partner with other training staff and subject matter experts to design, develop, validate, modify, and maintain training content, including lesson plans, manuals, self-study modules, presentations, and supportive learning tools. The position involves delivering online or classroom training presentations, demonstrations, workshops, and training sessions for end users and train-the-trainer participants across various topics, systems, tools, and modules. Additionally, the role requires preparing learning environments by coordinating classroom setup, equipment, seating arrangements, curricula, and supplies. The specialist will also lead and support training-related projects by applying project management practices, tracking timelines, dependencies, risks, and deliverables, and ensuring alignment with stakeholders. Data and analytics will be applied to inform training strategy and continuous improvement, including collecting, analyzing, and interpreting learning data to assess effectiveness and recommend enhancements. Post-training feedback will be solicited and reviewed, and participation in post-delivery debriefs is expected. The role also involves participating in workflow and process analysis related to training delivery, project execution, and data-informed decision-making.

Requirements

Bachelor's degree in Computer Science, Learning Design, Education, Healthcare Management, Information Technology, or related field of study, or equivalent education/experience.
Demonstrated understanding of adult learning concepts.
Working knowledge of project management methodologies, with the ability to create, maintain, and manage project plans, timelines, and deliverables.
Strong oral presentation and written communication skills.
Ability to clearly organize and communicate ideas and technical details in professional English that is easily understood by diverse audiences.
Effective presentation and facilitation skills, with the ability to inform, influence, and instruct learners.
Ability to encourage individuals in one‑to‑one or small‑group settings to establish rapport, build trust, listen effectively, and convey understanding.
Ability to establish and cooperative working relationships across all levels of the organization and with external partners.
Ability to foster a stimulating and inclusive learning environment that supports learners in understanding complex concepts.
Strong analytical skills to assess information, identify patterns and relationships, and formulate logical, objective conclusions.
Ability to prioritize work based on relative importance and manage multiple assignments to meet deadlines.
Demonstrated commitment to customer service as a guiding principle for professional actions and decisions.
Solid application of adult learning principles and interpersonal skills to effectively manage classes and guide end users toward a strong understanding of subject matter.
Proficiency in virtual collaboration and remote learning platforms such as Microsoft Teams, Zoom, or comparable tools for delivering, facilitating, and supporting live and virtual training.
Proficiency in Microsoft Office Suite.

Nice To Haves

2 years experience in adult education and learning theory.
2 years experience developing course curriculum and conducting training.
2 years experience managing projects using project plans to manage timelines, deliverables, and stakeholder engagement.

Responsibilities

Prepares for and delivers training to end users.
Partners with other training staff and subject matter experts to design, develop, validate, modify, and maintain training content, lesson plans, manuals, self‑study modules, presentations, and supportive learning tools.
Delivers online or classroom training presentations, demonstrations, workshops, and training sessions for end users and train‑the‑trainer participants.
Prepares learning environments by coordinating classroom setup, equipment, seating arrangements, curricula, and supplies.
Leads and supports training‑related projects by applying project management practices to plan, coordinate, and execute work efficiently.
Tracks timelines, dependencies, risks, and deliverables; partners with stakeholders to ensure alignment; and adjusts plans as needed to meet project objectives and organizational priorities.
Applies data and analytics to inform training strategy and continuous improvement.
Collects, analyzes, and interprets learning data such as participation, completion, evaluation results, and performance indicators to assess effectiveness, identify trends, and recommend enhancements.
Prepares reports, dashboards, or summaries to communicate insights and outcomes to stakeholders.
Solicits and reviews post‑training feedback through evaluations and surveys and participates in post‑delivery debriefs to resolve issues and continuously improve learning solutions.
Participates in workflow and process analysis as it relates to training delivery, project execution, and data‑informed decision‑making.