Training Coordinator

Metro Waste Authority•Des Moines, IA

22d•$66,000 - $99,000•Hybrid

About The Position

The Training Coordinator is responsible for leading the agency’s training, onboarding, and workforce development programs across all operational and administrative functions. This position designs, coordinates, delivers, and tracks training programs that ensure regulatory compliance while supporting safe operations, consistent performance, and employee development across all Metro Waste Authority facilities. This role is critical to reducing operational risk, ensuring compliance with related regulations, improving onboarding effectiveness, and strengthening workforce capability across the organization.

Requirements

Bachelor’s degree in human resources, Organizational Development, Education, Business Administration, or related field.
3 - 5 years’ related experience in training coordination or workforce development.
Experience with Training systems/LMS
Excellent organizational and project management skills
Valid driver’s license
An equivalent combination of education, training, and relevant work experience that demonstrates the required knowledge, skills, and abilities may be considered in lieu of the stated educational requirements.

Nice To Haves

Experience in public works, waste management, construction, or industrial operations
Experience developing training programs from the ground up
Experience delivering hands-on or field-based training

Responsibilities

Develop, implement, and maintain a comprehensive training program for all MWA facilities.
Serve as the central point of contact for training activities, including scheduling sessions, coordinating instructors, facilities, materials, and managing training rosters across multiple sites.
Create standardized onboarding programs for: Equipment operators (heavy equipment, forklift, CDL), Operations staff (transfer station, landfill, recycling, MRF), and administrative staff.
Manage onboarding programs averaging 40–50 hours per employee and ensure all new hires complete job-specific training requirements prior to independent duty.
Create and maintain standardized training materials, including onboarding programs, SOP-based learning modules, job aids, presentations, videos, competency assessments, and other training resources.
Coordinate and track all required compliance, regulatory, and safety training while maintaining accurate, audit-ready training records within LMS or other tracking systems.
Partner with subject matter experts, supervisors, and department leaders to translate operational procedures, institutional knowledge, and regulatory requirements into effective training programs and documentation.
Ensure consistency and standardization of training programs, procedures, and documentation across all facilities.
Administer and maintain the agency's Learning Management System (LMS) or training tracking platform, ensuring accurate, complete, and audit-ready training records.
Develop and support cross-training programs, skill certification paths, career development pathways, and development programs that strengthen workforce capability and organizational resilience.
Evaluate training effectiveness through assessments, operational performance indicators, employee feedback, compliance outcomes, and training metrics; recommend and implement improvements as needed.
Collaborate with department leaders to identify training needs, operational skill gaps, and workforce development opportunities.
Track, analyze, and report training metrics including compliance rates, onboarding completion, total training hours, certifications, and time-to-productivity; recommend program improvements based on findings.
Demonstrates an understanding of Metro Waste Authority’s Environmental Management System (EMS). Guided by the EMS processes and procedures, we focus on six main areas aimed at increasing diversion and/or protecting the environment. These include: Recycling, Household Hazardous Waste Collection, Organics Management, Water Quality Improvement, Greenhouse Gas Reduction, Environmental Education.
Demonstrates an understanding of Metro Waste Authority’s values and applies them to the position, and assigned responsibilities, as well as to all interactions with customers and co-workers. Leadership – Set the example because everyone is a leader! Integrity – Always do what is right! Positivity – Bring our best to every task, every day and bring out the best in your colleagues! Teamwork – Collaborate because we know that together we will address opportunities and challenges! Innovation – Forge a new path and evolve!