Training Coordinator

Legacy Capital Services•Las Vegas, NV

8d•$23 - $25•Onsite

About The Position

The Training Coordinator supports the development and delivery of training programs across the organization. This role is responsible for coordinating training logistics, managing calendars, preparing materials, and assisting with onboarding and quality assurance activities. The ideal candidate is highly organized, detail-oriented, and skilled in communication, with the ability to collaborate effectively with instructors and team members. Success in this position requires strong multitasking abilities, proficiency in Microsoft Office, and a proactive approach to supporting training initiatives with a focus on adult learning theory.

Requirements

High school diploma or equivalent required.
At least three (3) years in Learning & Development or training support roles, HR experience preferred.
Proficiency in Microsoft Office Suite; experience with LMS tools is a plus.
Excellent verbal and written communication skills.
Ability to manage multiple tasks, maintain calendars, and ensure timely delivery of training materials.
Strong ability to collaborate with instructors and trainees.
Positive and professional attitude.
Ensures accuracy in training documentation and quality assurance processes.

Nice To Haves

Associate’s degree preferred.
Experience conducting coaching sessions and performance evaluations, preferred.
Familiarity with adult learning principles and instructional design, preferred.
Experience within a call center, professional services, collections, legal, or financial services environment preferred.

Responsibilities

Coordinate training schedules, meetings, and learning calendars.
Maintain training records, attendance documentation, and reporting metrics.
Assist with developing, updating and maintaining training materials, guides, presentations, and job aids.
Utilize Microsoft 365, Canva, and other learning technologies to enhance training materials.
Assist with the implementation of learning initiatives and development programs.
Coordinate and facilitate new hire onboarding activities.
Monitor onboarding completion and learner progress.
Provide ongoing support to new employees and managers during the onboarding process.
Conduct quality reviews of employee interactions and performance.
Participate in one-on-one coaching sessions and performance improvement initiatives.
Identify training gaps and recommend solutions.
Administer training evaluations and feedback surveys.
Analyze training effectiveness and learner engagement.
Prepare reports and recommendations for leadership.