Training Coordinator
About The Position
The HR Training Coordinator is responsible for supporting the HR Training Manager in the planning, coordination, delivery, and tracking of training and development programs across the property. This role is responsible for the administrative, logistical, and reporting components of training initiatives, ensuring training programs are executed efficiently, accurately documented, and compliant with company policies and regulatory requirements. The Training Coordinator works closely with department leaders, trainers, and HR partners to support onboarding, compliance training, and ongoing development efforts. License Level: This is a non-gaming level position. Nothing in this job description shall be interpreted to allow this position to make discretionary decisions or long-range policy determinations that impact gaming facility operations.
Requirements
- Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
- Associate’s or Bachelor’s Degree in Human Resources, Business Administration, Education, or a related field or Two (2) to Four (4) years of experience in training coordination, HR administration, or a related support role.
- Strong organizational and administrative skills with high attention to detail.
- Experience maintaining training records and tracking completion.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with HRIS or Learning Management Systems preferred.
- Strong communication and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.
- Ability to respond to common inquiries from other Team Members or guests.
- Fluency in English required.
- Ability to write detailed instructions and correspondence.
- Ability to effectively present information in one-on-one and small group situations.
- Ability to compute complex mathematical calculations.
- Ability to work with mathematical concepts such as probability and statistical inference.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills.
- Ability to work well under pressure and deadlines.
- Must be able to interact with internal and external guests in a professional manner.
- Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.
Nice To Haves
- experience with HRIS or Learning Management Systems preferred.
Responsibilities
- Support the HR Training Manager in the coordination and execution of training programs, including New Hire Orientation, compliance training, departmental training, and refresher courses.
- Assist with scheduling training sessions, reserving training spaces, coordinating instructors, and preparing materials.
- Provide on-site support during training sessions, including setup, attendance tracking, and participant assistance.
- Assist with onboarding and orientation sessions as assigned.
- Maintain accurate training records, attendance logs, and completion tracking in applicable systems.
- Assist with tracking mandatory and regulatory training requirements to support compliance.
- Prepare training reports, rosters, and documentation for audits, leadership review, and regulatory purposes.
- Support the distribution and collection of training materials, acknowledgements, and evaluations.
- Assist with maintaining training content, presentations, handouts, and learning resources.
- Support updates to training materials based on direction from the HR Training Manager.
- Assist with e-learning administration, including enrollments, completion tracking, and basic troubleshooting.
- Coordinate with department leaders to confirm training schedules and attendance.
- Respond to employee and management inquiries related to training schedules, requirements, and completion status.
- Support communication efforts related to training initiatives and deadlines.
- Assist in ensuring training programs align with company policies, internal controls, and government regulations.
- Demonstrate outstanding customer and employee relations at all times.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
