Training Coordinator

Commonwealth of Massachusetts•Boston, MA

16h•Hybrid

About The Position

The Office of the Child Advocate (OCA) is an independent executive branch agency established to ensure that children receive appropriate, timely, and quality state services, with a focus on vulnerable and at-risk children. The OCA identifies gaps in state services and recommends improvements. The Center on Child Wellbeing & Trauma (CCWT) at the OCA supports state agencies and community partners in becoming trauma-informed and responsive. The Training Coordinator plays a crucial role in supporting projects within the CCWT team by coordinating training activities, preparing training materials, and attending training sessions. This entry-level role is ideal for someone highly organized, detail-oriented, and skilled in logistics, who wants to contribute to meaningful work for children and families in a mission-driven environment.

Requirements

Highly organized and high attention to detail, especially in formatting and editing documents and presentations.
Strong organizational and project coordination skills; ability to organize, prioritize, and manage multiple projects, while demonstrating flexibility to accommodate changes when needed.
Experience working with diverse teams.
Strong oral and written communication skills.
Proficient in Microsoft 365 Suite, Outlook, Word, Excel, PowerPoint and other commonly used computer software applications.
Ability to work at a high level of productivity, including handling a variety of tasks simultaneously, and ability to stay on task with frequent interruptions.
Ability to work both independently and collaboratively with a team.
Ability to travel across Massachusetts for training sessions as needed.
Bachelor’s degree in public policy/political science, psychology, sociology, human services, social work, or related field.
At least three (3) years of relevant experience in project coordination or administrative support, including drafting and editing documents and deliverables.

Responsibilities

Supports Training Specialists in coordinating trainings, including registering attendees, printing materials, and collecting feedback.
Attends in-person trainings to provide on-site logistical support.
Supports drafting, proofreading, and formatting training materials (e.g., presentations), guides, fact sheets, and evaluation forms.
Prepares and drafts training marketing materials (e.g., flyers).
Develops graphs and other visual aids to convey information.
Supports team leadership scheduling, including Zoom or Teams setup for meetings.
Manages team electronic files.
Supports meeting logistics, including creating and facilitating online meetings and taking minutes.
Supports management of email distribution lists.
Attends meetings and takes notes as assigned.
Manages the calendar for the CCWT Executive Director.
Conducts research and search queries on specific topics to support training design and delivery.