Training Coordinator, Operations Controls

Houston ISD•Houston, TX

About The Position

The Training Coordinator for Operations Control is responsible for planning, coordinating, implementing, and evaluating professional development and training programs that support the operational effectiveness of the department. This role assesses organizational learning needs and develops training initiatives that strengthen employee performance, improve operational consistency, and enhance customer service delivery across Facilities, Maintenance, and Operations. The role collaborates with department leaders to design and facilitate onboarding, technical, compliance, and leadership development programs for support staff, supervisors, managers, and emerging leaders. The position supports workforce development strategies by promoting employee engagement, knowledge transfer, succession planning, coaching and mentoring practices, and continuous improvement initiatives. Additionally, the Training Coordinator develops training resources, monitors program effectiveness through data and participant feedback, and ensures learning opportunities are aligned with departmental goals, organizational priorities, and evolving operational needs.

Requirements

  • Experience in planning, coordinating, implementing, and evaluating training programs.
  • Ability to assess organizational learning needs.
  • Skills in developing training initiatives.
  • Experience collaborating with leaders to design and facilitate training programs.
  • Knowledge of workforce development strategies.
  • Ability to develop training resources.
  • Experience monitoring program effectiveness through data and participant feedback.
  • Understanding of aligning learning opportunities with departmental goals and organizational priorities.

Responsibilities

  • Planning, coordinating, implementing, and evaluating professional development and training programs.
  • Assessing organizational learning needs.
  • Developing training initiatives to strengthen employee performance, improve operational consistency, and enhance customer service delivery.
  • Collaborating with department leaders to design and facilitate onboarding, technical, compliance, and leadership development programs.
  • Supporting workforce development strategies by promoting employee engagement, knowledge transfer, succession planning, coaching and mentoring practices, and continuous improvement initiatives.
  • Developing training resources.
  • Monitoring program effectiveness through data and participant feedback.
  • Ensuring learning opportunities are aligned with departmental goals, organizational priorities, and evolving operational needs.
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