Training Coordinator
About The Position
The Training Coordinator works under the direction of the RQM Manager by assisting Planned Parenthood Great Rivers employees in the understanding, implementation and training of processes to comply with operations within the affiliate’s health centers. Acts as a liaison and trainer for new and incoming patient service staff within the affiliate, regarding health center duties and functions. Provides quality reproductive and family planning services to patients through patient care and laboratory duties. Cognizant of and compliant with risk management, HIPAA guidelines, and quality assurance standards. This position coordinates designated quality assurance/clinical risk management activities related to Planned Parenthood client services and collaborates as required to facilitate clinical and quality initiatives to achieve PPFA/Planned Parenthood Great River’s quality objectives. This position may fulfill the cell phone reimbursement policy requirements.
Requirements
- High school diploma or GED certificate required
- Two years of laboratory experience
- Must have proficiency of both front desk and clinical operations and functions within the health center.
- Excellent organizational skills & time management
- Experienced in venipunctures and injections
- Exceptional medical assessment skills
- Familiarity with OSHA and CLIA guidelines
- Effective interpersonal skills, including listening, communication, empathy, teamwork and emotional intelligence
Nice To Haves
- experience with PPFA and Title X standards is desirable.
Responsibilities
- Assists in developing, coordinating and conducting departmental training programs, such as, orientation and other onboarding training.
- Ensures affiliate’s procedures meet internal and external quality standards.
- Work with other staff to assure compliance in performance and procedures.
- Provides clinical support to health center staff to maintain skills as needed and determined by the RQM manager.
- Assist RQM Manager in facilitating quarterly auditing requirements and on occasion site visits to monitor clinical quality improvement and infection prevention standards for the agency.
- Tracking and maintaining of training documentation on various elements of performance.
- Assists in quality assurance activities, including accreditation prep, state statutes, local and national regulatory bodies (e.g. CLIA, OSHA, HIPAA) requirements.
- Navigates lab requirements and specimen handling in accordance with standards and guidelines pertain to each individual lab.
- Act as an ambassador of PPFA elements of performance by familiarizing and comprehending elements pertaining to service provision of Patient Services and Research Department.
- Performs or participates in special projects as necessary to meet the goals and mission of the agency.
- Designated affiliate trainer for injections and phlebotomy
- Assures infection control guidelines
- Other duties as assigned
- Periodic travel to affiliate locations may be required
Benefits
- Healthcare: Employee pays approximately $25 per pay period
- Vision: Employee pays approximately $4 per pay period
- Dental: Employee pays approximately $5 per pay period
- Life Insurance: Up to $100,000
- Mail in pharmacy benefits
- Well-being reward: $200
- Paid Parental Leave: 8 weeks of full salary after the event (birth or adoption)
- Retirement plan with up to 6% contribution after 1 year of employment
- Generous Paid Time Off: 10 Sick Days, 10 Vacation Days, 3 Personal Days, 9 Holidays
- Aflac: Short-Term Disability, Accident Policy and Hospitalization Policy
- Life Insurance additional coverage up to $100,000
- cell phone reimbursement policy
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
