Training Coordinator

Labcorp•Walnut Creek, CA

1d•$23 - $35•Onsite

About The Position

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. LabCorp is seeking a Technical Training Coordinator II to join our team at 1218 Rossmoor Parkway, Walnut Creek, CA 94595. In this position, the Technical Training Coordinator II will be responsible for the organization, development, and execution of training new employees.

Requirements

High school diploma or GED or equivalent
Valid California State issued Phlebotomy License
3 years or more Phlebotomy experience drawing patients of all ages
Strong communication skills; both written and verbal
High attention to detail and time management skills
Proven track record in providing exceptional customer service
Comfortable working under minimal supervision
Basic computer skills with proficiency in Microsoft Office
Valid driver's license and clean driving record
Be at least 21 years old
Able to pass a standardized color blindness test

Nice To Haves

3 years or more experience in training
Flexibility to travel throughout California for training purposes
In lieu of state license requirement listed above, an application for a phlebotomy license filed with the CA Department of Health at time of hire may meet license requirement

Responsibilities

Assist with the onboarding of new employees as well as initial training to ensure a positive new hire experience
Provide on-going group and individualized training for purposes of work performance enhancement and general education
Deliver training in the areas of company and department policies and procedures, department related competencies and Lab Information Systems
Develop and implement appropriate resources and programs to accomplish training objectives
Evaluate and update existing training materials and plans
Serve as a procedural and compliance resource for department employees
Support leadership with their goals in relation to quality and service metrics
Assist with the creation of improvement plans for underperforming employees
Maintain accurate logs and records for all trainings conducted
Provide training with respect and professionalism at all times
Assist with the workflow during times of high volume or when coverage is needed
May travel to client sites and other branches to assist in training
Research industry related information when necessary
Additional administrative tasks as needed