NAMI Texas - Training Coordinator

National Alliance on Mental Illness•Austin, TX

1d•Hybrid

About The Position

The National Alliance on Mental Illness of Texas (NAMI Texas) is a 501(c)3 nonprofit organization founded in 1984. Affiliated with the National Alliance on Mental Illness (NAMI), NAMI Texas has 25 local affiliates throughout Texas and nearly 2,000 members. The organization's purpose is to improve the lives of people affected by mental illness through education, support, and advocacy. NAMI Texas offers various education and support programs for individuals with mental illness, their families, friends, professionals, and the broader community. NAMI Texas' hiring practices comply with Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, the Rehab Act of 1973, and Equal Employment Opportunity Commission (EEOC) guidelines. The Training Coordinator will report to and support the Program Director to ensure efficient and effective operations, communications, programs, and trainings. The ultimate goal is to support affiliate staff, volunteers, and potential volunteers in increasing the capacity of programs offered by local NAMI affiliates across Texas.

Requirements

Knowledge of management principles and structure of nonprofit organizations
Ability to lead and manage a safe, positive working environment
Ability to communicate effectively both verbally and in writing
Ability to organize and prioritize work effectively
Ability to work after standard business hours and/or on weekends
Ability to effectively mold and communicate a message that will maintain NAMI Texas' public image in a positive light
Ability to maintain a calm composure during times of high stress and anxiety
Ability to work in teams that may contain multiple personalities, work ethics, and competencies
Knowledge of PC, Windows, Mac OS, and corresponding software programs
Working knowledge of the ability to interact with professionals, mental health stakeholders, leaders, individuals with mental illness and their family members
Requires valid Driver's License

Nice To Haves

Preferred bilingual in English and Spanish
Preferred knowledge of mental health and common mental health conditions
Minimum experience of at least one year in a similar position
Bilingual English / Spanish
Bachelor's degree

Responsibilities

Adhere to NAMI Standards of Excellence and NAMI National Education Programs Operating Policies and Procedures for the purpose of ensuring the development and sustainability of high quality programs across the state. These programs include: NAMI Family to Family, NAMI Basics, NAMI Peer to Peer, NAMI In Our Own Voice, NAMI Connection Support Group, NAMI Family Support Group, NAMI Ending the Silence, NAMI Provider Education, NAMI Homefront, NAMI Compartiendo Esperanza, NAMI Sharing Hope, NAMI Sharing Your Story with Law Enforcement, and other programs as may be added as a part of the work of NAMI Texas
Serve as an expert in the above NAMI Signature Programs.
Support the coordination of program leader trainings by working in conjunction with the Program Director on the following: advertising about trainings, securing training site, lodging, and transportation for training, securing State Trainers, Set up trainings on ZOOM and send training information to the participants, ordering materials, gathering interested participants, interviewing potential participants or having State Trainers do the interviewing, provide support to the State Trainers, make sure the participants complete the online pre-training before training, and provide affiliate support
Establish and maintain collaborative working relationships with NAMI National, and local affiliates, volunteers , and community stakeholders.
Provide technical assistance to individuals who receive training in the education programs listed above.
Respond to individual requests for technical assistance from affiliates.
Provide assistance to the public that search for support and education classes in their community through email requests.
Maintain all program records and report accordingly.