Training Coordinator

Western Pump IncPoway, CA
13hOnsite

About The Position

The Training Coordinator is the logistics engine of Western Pump's employee education program. They bridge the gap between identifying what employees need to learn and ensuring that learning occurs through organized programs. The Training Coordinator will also assist the Directors of Service and Construction with managing tech-required certifications. The coordinator will also be responsible for facilitating company SOP training.

Requirements

  • A minimum of 3 years, preferably 5+ years, of experience in managing employee training programs or a similar administrative/internal operations role.
  • Must have a high school diploma or general education degree (GED).
  • Strong organizational and time management skills, with the ability to manage multiple tasks and projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders.
  • Strong attention to detail and well organized.
  • Ability to work independently and take initiative when necessary.
  • Strong written and verbal communication skills.
  • Good team player; must have a good attitude and be approachable.
  • Ability to work autonomously and as a team; self-motivated.
  • Proven history of being reliable and dependable.
  • Proficient in Microsoft Office, including Word, Excel, and Outlook.

Nice To Haves

  • Bachelor's degree in HR, Education, Business, or a related field preferred.
  • Experience with LMS systems is a plus.

Responsibilities

  • Program Development: Design and develop interactive training programs (in-house or outsourced) for corporate needs, HR, and compliance.
  • Logistics Management: Coordinate all aspects of training events, including scheduling, booking venues, managing equipment, and organizing catering.
  • Needs Assessment: Partner with department heads and HR to identify skills gaps and determine where training can improve performance.
  • Employee Onboarding: Prepare and conduct orientation sessions for new hires to introduce company policies and procedures.
  • Effectiveness Tracking: Use surveys, tests, and performance metrics to measure training impact and generate reports for management.
  • Compliance & Records: Maintain accurate employee training files and ensure mandatory certifications (like safety or industry-specific licenses) are up to date.
  • Internal Marketing: Promote available training opportunities to employees to encourage participation and engagement.
  • Assist Other Departments with Training Efforts: Mandatory recurring employee training (HR), cybersecurity training (IT), and safety training (HR, Service, Construction).
  • Other duties as assigned by Management.
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