Training Content Coordinator

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton • Midlothian, VA

12d • $22 - $24 • Onsite

About The Position

At Team Bahen, we believe great training creates great teams. We're looking for a creative, organized, and detail-oriented Content Coordinator to join our growing Training & Development Team. If you enjoy creating polished documents, presentations, videos, and learning materials, this is an exciting opportunity to build meaningful content that supports employee success across multiple SERVPRO franchises. Working alongside our Training & Development Manager, you'll help transform ideas, policies, and procedures into engaging learning resources that employees use every day.

Requirements

• High school diploma or GED required
• Proficiency with Microsoft 365 (Word, Excel, Outlook, SharePoint)
• Loves creating organized, professional, and visually appealing documents
• Has exceptional attention to detail
• Enjoys writing, editing, and improving content
• Can manage multiple projects and deadlines simultaneously
• Are comfortable learning new software and technology
• Thrives in a collaborative, team-oriented environment
• Takes pride in producing high-quality work

Nice To Haves

• One (1) year of experience in instructional design, marketing, communications, training, or a related field preferred
• Experience with presentation, video editing, or digital content creation software is a plus
• SharePoint and Excel content creation experience preferred
• Bilingual Spanish is a plus

Responsibilities

• Create and update training presentations, videos, job aids, guides, and learning resources
• Build and maintain content within our Learning Management System (LMS)
• Develop and update Company policies, procedures, and Standard Operating Procedures (SOPs)
• Maintain the Company's Knowledge Management System to ensure documentation remains current and accurate
• Review and revise training content to reflect process improvements and policy updates
• Collaborate with department leaders and subject matter experts to create clear, user-friendly content
• Support Training Department reporting, documentation, and special projects
• Help maintain a professional, organized library of Company training resources

Benefits

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance
• continuous education opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED