Training Consultant

Sedgwick

1d•Hybrid

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance. In order to be considered for this position, you have to have prior WC experiece in both Telephonic Case Manager and Field Case Manager experience along with an RN licensure. PRIMARY PURPOSE: To train, organize, develop and deliver core curriculum; to maintain a schedule of regularly delivered training in each assigned areas; and to ensure high quality training is delivered supporting internal and external client needs. Designs training plans and materials; and organizes and conducts training programs for applicable business units.

Requirements

Prior WC experience in both Telephonic Case Manager and Field Case Manager experience.
RN licensure.
Six (6) years of experience in claims management system or equivalent combination of education and experience required.
Two (2) years training experience including presentations and Microsoft related products experience.
Excellent knowledge of Adult Learning and blended learning methodologies.
Excellent oral and written communication, including presentation skills.
PC literate, including Microsoft Office products.
Analytical and interpretive skills.
Strong organizational skills.
Excellent interpersonal skills.
Excellent negotiation skills.
Excellent problem-solving skills.
Ability to provide blended learning opportunities for colleagues.
Ability to link content and delivery of cross-functional subjects.
Ability to conceptualize, plan and initiate appropriate action.
Ability to manage multiple projects and set priorities.
Ability to work in a team environment.
Ability to meet or exceed Performance Competencies.

Nice To Haves

Bachelor's degree from an accredited college or university preferred.

Responsibilities

Develops and designs training materials and programs in both classroom and web-based environments.
Delivers training program that meets, supports, and incorporate business needs, objectives, strategies, and policies.
Identifies the present and future needs of training classes and existing colleagues after analysis of overall course framework.
Creates and maintains assessment and evaluation tools used consistently for internal users.
Maintains product knowledge, industry knowledge, and familiarity with claims management internal processes.
Acts as liaison between the business units to deliver effective curriculum and training programs that achieve the defined learning and business objectives.
Performs other duties as required.
Supports the organization's quality program(s).
Travels as required.