Training and Support Supervisor (Hourly)

Allied Universal • Orlando, FL

5d

About The Position

Allied Universal is hiring a Training and Support Supervisor (Hourly) to assist in developing, coordinating, and delivering training programs across the organization. The role prepares training materials, manages schedules, tracks progress, and provides administrative support to help ensure smooth training operations. It also troubleshoots technical issues, facilitates training sessions, and provides ongoing assistance to employees to enhance their learning experience. Strong communication, organization, and problem-solving skills are important, along with a focus on employee growth and development.

The position pays $23 per hour. Benefits listed for full-time positions include health insurance and 401(k) plans. The company also offers schedules intended to fit personal life goals, ongoing paid training and career growth opportunities, and employee discounts through its perks program.

Requirements

• High school diploma or equivalent.
• At least one year of experience in security, training, or compliance management.
• Strong communication and interpersonal skills, including the ability to convey information effectively and collaborate with employees and teams.
• Proficiency with training software and tools, including Learning Management Systems (LMS), and technical troubleshooting skills for training platforms.
• Strong organizational and time-management abilities, with attention to detail when managing training schedules, materials, and records.

Nice To Haves

• Prior classroom training or instruction experience.
• Learning program development experience.

Responsibilities

• Assist in developing and preparing training materials, including presentations, handouts, and online resources.
• Coordinate and schedule training sessions, arranging logistics and communicating details to participants.
• Track employee training progress, attendance, and completion, and maintain accurate records and reports.
• Troubleshoot technical issues involving training platforms, software, and equipment, and provide support during training sessions.
• Facilitate training sessions and support smooth, effective delivery of content to employees.
• Provide administrative support to the training team, including organizing files, updating training records, and managing documentation.
• Respond to employee inquiries and provide guidance on training programs, resources, and scheduling.
• Collaborate with department leaders to identify training needs and assist with implementing training solutions.
• Evaluate training program effectiveness through feedback and assessments, and recommend improvements as needed.
• Maintain a positive learning environment and provide ongoing support for employees’ development and success.

Benefits

• Health insurance and 401(k) plans for full-time positions.
• Schedules intended to fit personal life goals.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through the company perks program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED