Training and Onboarding Specialist

PORTOBELLO AMERICA INC•Baxter, TN

7h•$60,000 - $65,000•Hybrid

About The Position

The Training & Onboarding Specialist is a key member of the Portobello America Human Resources team, responsible for designing, coordinating, and delivering a welcoming and effective onboarding experience for all new employees. This role also owns the development and facilitation of ongoing training programs that support employee growth, skill development, and career advancement across all departments. This individual plays a central role in building a strong company culture by ensuring that every employee — from their very first day — feels welcomed, informed, and set up for success. The Training & Onboarding Specialist will collaborate closely with department managers, HR leadership, and senior staff to ensure training initiatives are aligned with company goals and employee needs.

Requirements

High school diploma or equivalent required
Minimum 2 years of experience in HR, training, onboarding, or a related people-focused role
Strong written and verbal communication skills — comfortable speaking in front of groups and presenting to employees at all levels
Highly organized with the ability to manage multiple priorities, deadlines, and projects simultaneously
Positive, approachable, and people-first attitude with a genuine interest in helping others succeed
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Nice To Haves

Associate’s or Bachelor’s degree in Human Resources, Business, Education, or related field preferred
Bilingual (English/Spanish) strongly preferred to support our diverse workforce
Experience in a manufacturing, warehouse, or industrial environment
Familiarity with ADP Workforce Now or similar HRIS platforms
Experience developing training materials, SOPs, or onboarding programs from scratch
SHRM-CP, PHR, or relevant HR certification (or actively pursuing)

Responsibilities

Own and manage the full new hire onboarding process from offer acceptance through the first 90 days
Coordinate Day 1 orientation — including facility tours, introductions, systems access, badge setup, and paperwork completion
Prepare and maintain onboarding materials including welcome packets, handbooks, checklists, and training schedules
Serve as the primary point of contact and resource for all new employees during their onboarding period
Collect and analyze new hire feedback to continuously improve the onboarding experience
Ensure all I-9 documentation, e-Verify, and compliance-related onboarding tasks are completed accurately and on time
Design, develop, and deliver training programs across all departments including manufacturing, warehouse, sales, and administrative functions
Identify training needs through collaboration with managers, performance reviews, and employee feedback
Build and maintain a training library of materials including presentations, guides, videos, and quick-reference resources
Facilitate classroom-style, on-the-floor, and one-on-one training sessions as needed
Coordinate and track mandatory compliance training including safety, OSHA, harassment prevention, and company policy
Partner with department leads to develop role-specific training plans for new hires and existing employees
Support career development initiatives including mentorship coordination and skills assessment tools
Maintain training records and reporting dashboards to track completion, effectiveness, and employee development progress
Support the HR Manager with special projects, employee engagement initiatives, and culture-building programs
Assist in planning and executing company events, recognition programs, and team-building activities
Contribute to the Employee of the Month program and other recognition efforts
Help maintain HR communications including announcements, newsletters, and employee notices
Act as a positive, approachable presence for employees — modeling the culture and values of Portobello America