Training and Onboarding Coordinator

Johns Hopkins University•Baltimore, MD

23h•$41,000 - $73,000•Hybrid

About The Position

The Training and Onboarding Coordinator will provide administrative support and perform general office management duties necessary for the efficient operation of an office, unit or program. This position may provide support for fiscal and budget management for the assigned area, and provide project support to a Dean, Associate Dean, Department Chair, program leadership or comparable business leaders. The responsibilities of this role require significant collaboration and coordination with others. We are seeking a detail-oriented, organized, and customer-focused Coordinator to join the Organization Development team in Development and Alumni Relations. This role will own the onboarding process for new hires and internal transfers, coordinate cross-functional activities to ensure first-day readiness, and provide logistical and administrative support for a range of professional development initiatives. The ideal candidate will be proactive, communicate effectively across functions, and manage multiple tasks with accuracy and a service-oriented mindset.

Requirements

High school diploma or graduation equivalent.
Four years of related experience.
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Nice To Haves

Highly proficient with Microsoft Office programs including Outlook, Word, Excel, and PowerPoint.

Responsibilities

Plan, support, and organize daily activities of the office, unit or program.
Provide complex administrative, project, and calendar support to a Dean, Associate Dean, Department Chair, program leadership or comparable business leaders.
Manage team and/or assigned leaders’ calendars; plan and schedule meetings and coordinate associated logistics.
Support the administration of the department/unit's budget, including monitoring and tracking expenses, budget reconciliation, resolving issues, and assisting with developing budget projections, collecting information for budget development.
May represent department management in appropriate circumstances within the scope of the position’s responsibility and purview.
Independently develop and manage complex and key administrative projects (databases, reports, grant proposals, office workflow, records control, course materials).
Coordinate purchasing processes; process various department bills and reconcile accounts.
Prepare meeting materials (e.g., draft agenda, collect relevant information) and provide staff support for high-level meetings. Record and draft minutes, monitor and follow-up on action items.
Coordinate and provide various general office services, e.g., payroll, purchasing, records control, office moves/renovations, repairs and maintenance.
May serve as the liaison or office contact with facilities or other service providers.
Identify and resolve administrative problems and issues.
Analyze operating practices, processes and procedures (e.g., record keeping systems, forms control, office layout, personnel requirements).
Develop and recommend administrative processes/procedures to ensure efficiency in general office operations, interpret and communicate operating policies.
Develop and produce reports.
Assist with preparation of presentations.
Assist with planning special events/functions, including workshops, conferences, etc.
Coordinate preparation, set up and logistics for department/office events/functions.
May perform some non-routine and confidential administrative functions.
Coordinate work assignments of students and/or temporary office support, as needed.
Partner cross-functionally with IT, Facilities, Security/Badging, and Space Planning to ensure timely provisioning of equipment, system access, workspace setup, and credentials.
Proactively track onboarding progress, follow up on outstanding items, and identify bottlenecks to continuously improve efficiency and the new hire experience.
Create training resources in the learning management system, send invite from DAR Training, create Zoom links, track attendance, and issue credit.
Contribute to the creation and editing of training resources, including the quarterly training catalog, bimonthly Learning Links, and the annual DAR Talent Conference catalog.
Other duties as assigned.