119-26-1 Training and Development/Onboarding Coordinator

Six Nations•Ohsweken, ON

5d•CA$57,200•Onsite

About The Position

The Training & Development/Onboarding Coordinator reports to and works under the direction and supervision of the Manager of Training & Development. The Training & Development/Onboarding Coordinator coordinates and tracks training, program delivery, gathers feedback, assesses needs, proposes training plans, and assists in developing training materials. The role supports instructor-led, online, e-learning, and blended learning initiatives and assists with the learning management system for Six Nations of the Grand River Elected Council. The role also supports new employees in adapting to organizational culture and reinforces Six Nations of the Grand River’s vision, mission, and values through onboarding and the delivery of training initiatives.

Requirements

Post-secondary diploma or degree in Education, Human Resources, Business, Adult Learning, or a related field
Two (2) years of current experience in adult instructional design and delivery or a related field
Must provide a current acceptable police record check

Nice To Haves

Certificate in Adult Education preferred
A certified training professional designation (CTDP/CTP, RPT, CPLP, CPTM) or Human Resources Professional designation (CHRP) or is an asset
Experience working in a First Nations community or an Indigenous organization
Knowledge of adult learning principles, cultural safety, lateral violence, privacy laws, the Canada Labour Code, and the Accessibility for Ontarians with Disabilities Act (AODA)
Strong project management, organization, and prioritization skills to manage multiple assignments
Experience coaching and mentoring adult learners
Strong presentation, facilitation, and written and verbal communication skills
Proficiency in Microsoft Office applications (Word, Excel, SharePoint, etc.) and the ability to learn in-house training systems
Familiarity with Human Resource Management Systems and online learning management systems
Knowledge of the Six Nations of the Grand River community and sensitivity to the impacts of colonization, as well as provincial and federal overlaps that create system barriers
Experience with UKG and workforce management systems is an asset
Experience with worker health & safety and incident management training programs an asset
Valid Ontario Class G driver’s license and reliable transportation
Professional demeanor, sound judgment, and tact in working with diverse personalities and sensitive situations
Knowledge of competency-based learning and training methodologies
Creative thinking and problem-solving to address learning needs
Experience supporting diverse groups through change and resolving issues effectively
High motivation, initiative, and a positive attitude
Ability to adapt to changing priorities, follow through on tasks, and meet timelines
Ability to build positive working relationships with internal and external stakeholders
Strong collaboration and attention to detail in preparing training and development materials
Ability to work independently with minimal supervision while contributing as a strong team player
High confidentiality, integrity, and work ethic

Responsibilities

Coordinate the design, development, and delivery of onboarding and training programs, including supporting materials
Incorporate experiential, adult-learning principles into instructor-led, online, e-learning, and blended training
Maintain the training calendar and coordinate schedules, room setup, equipment, materials, speakers, and class sizes
Partner with HR and HRBPs to develop onboarding plans for new employees
Prepare, order, track, and distribute training resources, handouts, evaluation forms, and visual aids
Track and report onboarding effectiveness, training attendance, and monthly statistics
Coordinate with third-party providers to deliver training that meets departmental needs
Provide training support, coaching, and problem-solving assistance as needed
Apply knowledge of and sensitivity to the impacts of historical trauma on Indigenous communities in the design and delivery of training and onboarding initiatives
Work effectively within established lines of authority, escalating issues appropriately and following direction through the reporting structure
Assist with training needs assessments, identify gaps, and support best practices and quality improvement
Develop and maintain a library of training materials and stay current with best practices in organizational development and onboarding
Support supervisors and new hires to complete orientation checklists, policy sign-offs, and required onboarding training on time
Maintain, update, and archive training and personnel records in the HRMS and related tracking tools
Review training records and tracking tools to support reporting and analytics
Administer training, course, and workshop logistics, including registration, assignments, venues, catering, advertising, tracking, and invoices
Maintain the flow of training-related documents and information
Administer and track training and workshop feedback surveys
Generate reports and update work plans as required
Prepare materials, packages, manuals, and documentation to support training and onboarding
Support innovative learning and organizational development initiatives
Coordinate with stakeholders on the scheduling and delivery of training and development programs
Maintain ongoing communication with new and existing employees, providing information, guidance, and mentorship
Monitor group training interactions to maintain a productive learning environment
Respond promptly and professionally to training and onboarding inquiries from departments and external contacts
Collaborate on designing communications to promote internal training registrations
Handle email and telephone inquiries courteously and professionally
Maintain a safe and healthy training/work environment in compliance with organizational policies, procedures, and legislation
Provide reception coverage when required
Attend and participate in Human Resources staff and committee meetings as required
Perform other related duties assigned by the Manager of Training & Development