Training and Instructional Design Specialist

Rally House

2d•$65,000 - $80,000•Onsite

About The Position

Rally House is a specialty retail store that carries all things local! We are looking for people who enjoy working for a growing organization, as we currently operate 300+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, paid holidays, and receive continued development opportunities as we grow our company. We don't just provide jobs, we provide careers. Apply today and be part of our growth! The Training and Instructional Design Specialist will develop scalable LMS-based training programs that support onboarding, operational execution, leadership development, and organizational growth. This role is responsible for translating business processes and operational priorities into clear, engaging, and practical learning experiences while leveraging AI-powered tools and learning technology to improve speed, consistency, scalability, and overall training effectiveness across stores and corporate teams.

Requirements

Ability to communicate complex information in a clear, practical manner
Comfortable utilizing AI tools, LMS platforms, and other digital learning systems
Results-driven mindset with a focus on accuracy, consistency, and quality execution
Strong planning, organization, and time management skills with the ability to manage multiple priorities
Understanding of how training and learning initiatives support operational execution and business performance
Willingness to learn and adapt to new systems and technologies
3–5 years of experience in instructional design, training, learning & development, or related fields
Experience creating LMS-based learning content and digital training materials required
Experience utilizing AI tools for content development, workflow improvement, or learning innovation strongly preferred
Experience with LMS platforms, e-learning authoring tools, and digital learning systems
Strong writing, communication, organization, and project management skills
Ability to operate a computer, keyboard, mouse, and other standard office equipment
Able to clearly view and read information on a computer screen
Occasionally lift or move items up to 15 pounds

Nice To Haves

Bachelor’s degree in Instructional Design, Education, Organizational Development, Communications, HR, or related field preferred
Experience supporting retail, hospitality, or multi-unit environments preferred

Responsibilities

Design and develop LMS courses and digital learning content supporting onboarding, operational execution, leadership development, and compliance training
Translate operational processes and business priorities into clear, simple, and actionable learning experiences
Create training materials including e-learning modules, job aids, process guides, videos, facilitator materials, and microlearning content
Ensure learning content maintains consistency in standards, structure, and brand alignment
Build learning experiences that are practical, intuitive, and support strong execution in stores and corporate teams
Utilize AI tools to improve instructional design workflows, content development, editing, assessments, and course updates
Leverage technology to accelerate content creation and improve scalability across the organization
Identify opportunities to automate repetitive tasks and streamline content management processes
Support optimization of learning systems and digital tools to improve the learner experience
Stay current on emerging AI and learning technologies and recommend improvements where appropriate
Manage learning projects from intake through launch, ensuring timely and accurate execution
Maintain and organize content within the Learning Management System (LMS)
Support training initiatives tied to new store openings, operational rollouts, leadership programs, and organizational changes
Work with business leaders and subject matter experts to validate training content and ensure operational relevance
Utilize feedback and business insights to continuously improve training effectiveness
Support standardization of onboarding and training processes across stores and corporate teams
Create tools and resources that help leaders reinforce training and operational execution
Ensure training materials are accessible, organized, and easy to implement
Support a culture of continuous learning and operational excellence