Training and Education Specialist IV

State of Delaware•Dover, DE

About The Position

Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today! Summary Statement This position is responsible for implementing national standard curriculum for EMS education, establishing EMS educational priorities and providing technical assistance. This position also plans and coordinates policy development for assigned special projects. Conducts research, provides data, makes recommendations, and implements solutions to achieve project goals and objectives. Additional duties are the oversight of contractual agreements and budget development and tracking.

Requirements

Three years’ experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment.
Two years’ experience in researching, selecting and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
Two years’ experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.
Coursework, training and/or work experience in staff supervision which may include performing as a lead worker overseeing the work of others.

Responsibilities

Plans, coordinates, and delivers a variety of training and/or education courses, services, and activities such as instructor-led classroom, on-the-job or virtual training, workshops, or individual and group activities.
Organizes and prepares materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment, or other resources.
Researches and selects or recommends the method of delivery, materials, equipment, assistive technology, or activities to promote learning considering evidence-based and best practices.
Coaches others and provides feedback that fosters learning, understanding or improved performance.
Collects and analyzes data through surveys, course evaluations, interviews, specialized assessments, meetings, and other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges.
Makes recommendations for improvements based on findings such as new or modified courses, instructional methods, materials, equipment, and resources.
Provides technical guidance, advice, and direction on training and education matters and promotes the use of related services and resources.
Prepares and maintains records and reports such as course schedules, rosters, training updates, or records of participation.
Completes continuing education to remain current on applicable standards, methods, techniques, best practices, laws, rules, and regulations in the assigned training and education area(s).
Uses automated information systems and computer software to research, review, analyze, document, and report on relevant training and/or education information.
May maintain content on social media, and create, edit, and post instructional and promotional materials, brochures, videos, or other information.
May operate and maintain training facilities such as visitor or education centers.
May participate in reviewing, testing, and making recommendations on applicable technology.
Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
Performs other related duties as required.