Training and Development Officer - Human Resources

Pima County • Tucson, AZ

13d • Onsite

About The Position

Pima County Human Resources is seeking a highly innovative Human Resources professional with strong instructional design expertise to create, develop, and facilitate interactive, engaging learning experiences that support employee growth and organizational success. As a Training and Development Officer, you have the opportunity to create and facilitate customized training to the Pima County workforce in alignment with our core values of being Accountable, Respectful, and Ethical. You will be part of a team providing professional development and training to over 7,000 employees within Pima County. We are privileged to serve some of the best employees in Arizona whose titles vary from sergeants, librarians, engineers, administrative professionals, health care professionals, cooks, correctional officers, attorneys, lifeguards, and equipment operators, just to name a few. This position designs, develops, and delivers engaging learning experiences using adult learning principles, including e-learning, instructor-led, and blended learning solutions. Responsibilities include curriculum design and maintenance for programs such as New Employee Onboarding, EEO compliance, management and leadership development, career development, and other employee learning initiatives, while leveraging the Workday Learning Management System (LMS) to administer, track, and continuously improve training programs.

Requirements

• Bachelor’s degree from an accredited college, university or technical school with a major in public administration, business administration, human resources, management, training and development or a closely-related field as defined by the department head at the time of recruitment AND two years of professional-level experience developing or evaluating lesson plans and conducting training in an adult learning environment.
• Relevant experience and/or education from an accredited college or university may be substituted.
• OR: Two years with Pima County in a Training and Education Coordinator II - Department position.
• Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Nice To Haves

• Experience designing, developing, and facilitating training on HR and workplace compliance topics including new employee onboarding, organizational policies, EEO communication skills, customer service, leadership, and other employee development programs.
• Experience applying adult learning theory principles and instructional design best practices to develop engaging e-learning training using applications and software such as Articulate 360, Powtoons, or similar applications.
• Experience in tracking, evaluating, and analyzing training content and documentation.
• Experience using Microsoft Office Suite for design and data management (Word, Excel, and PowerPoint).
• Experience working in a Workday LMS environment.

Responsibilities

• Designs, develops, and updates/maintains instructor-led training (ILT) courses to include PowerPoint presentations, Articulate Storyline, Adobe, facilitator guides, participant guides, pre/post work activities, and job-aids
• Facilitates training courses with County employees on Human Resources, IT and/or Safety applications and practices in a classroom or virtual setting using interactive audio-video equipment and software
• Plans, designs, develops, updates/maintains curricula specific to Human Resources, Organizational Development, Employee Development, Career Development and Leadership Development
• Plans, designs, develops and updates/maintains online courses to include e-learning courses, micro-learning, and online resources to include ensuring Sharable Content Object Reference Model (SCORM)
• Ensures accuracy, completeness, flow, balance and clarity of understanding of curriculum
• Evaluates and recommends new or revised training programs such as computer-based training and interactive training to management
• Monitors individual training performance and provides assistance when necessary
• Creates, schedules and confirms class attendance in a Learning Management System
• Coordinates specialized training with outside vendors or other technical experts
• Participates in evaluations of new/proposed IT, Human Resources or Safety systems, projects and co-leads continuous improvement efforts within scope of responsibility
• Creates surveys and reports for client departments
• Assists in the development and enforcement of client environment configuration and deployment procedures, and practices
• Communicates information to and between client Departments and other relevant resources

Benefits

• Health insurance
• Dental insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level