Training and Access Control Coordinator: bp Cherry Point Refinery

Denali Universal Services

23h•Onsite

About The Position

Under the supervision of site management, the Training and Access Control Coordinator is responsible for scheduling and coordinating training classes at a refinery facility. This role also performs access control/badging functions and will act as a designated TWIC Agent on behalf of the client. The position requires a high level of customer service skill, sound judgment, and the ability to build effective partnerships with the client and representatives of multiple contract companies. Other duties include tracking prerequisite training requirements, verifying drug and alcohol compliance, processing access control requests, handling confidential or sensitive materials, and generating reports. Work activities demand a high attention to detail and accuracy, and will require interacting professionally by phone, email, and in-person on a daily basis.

Requirements

High School Diploma or GED
2 years related work experience
Valid state driver’s license
Transportation Worker’s Identification Card (TWIC), or able to obtain.
State of Washington Unarmed Security Guard License, or able to obtain.
Must be able to successfully pass company pre-employment requirements that includes a drug test, criminal background check, driving abstract, and a physical/FCE.
Reliable access to a smartphone capable of running apps for scheduling, timekeeping (clocking in/out), shift communications, and time-off requests.
Must pass an additional criminal background, credit history check, and successfully complete training to become authorized as a Trusted Agent (TWIC) for Universal Enrollment Services.
Ability to speak, write and comprehend the English language, and apply written and verbal policies/procedures.
Experience with Microsoft Office 365 applications (Word, Excel, Outlook, PowerPoint, SharePoint, Teams).
Excellent attention to detail, time management and organizational skills with the ability to perform assigned tasks efficiently and safely.
Exceptional customer service skills.
Maturity of judgement and behavior.
Ability to develop and maintain professional relationships with all coworkers, supervisors, site management, client and contract company representatives.
Ability to work well both independently, and in a team environment.
Must comply with company established dress code requirements.

Nice To Haves

Experience with scheduling and tracking attendance for workforce personnel using calendar or schedule applications is preferred, but not required.
Experience with records management, access control or badging applications is preferred, but not required.
Prior work experience in private security, military service, law enforcement or a related field is preferred, but not required.

Responsibilities

Scheduling and coordinating training classes at a refinery facility.
Performing access control/badging functions.
Acting as a designated TWIC Agent on behalf of the client.
Tracking prerequisite training requirements.
Verifying drug and alcohol compliance.
Processing access control requests.
Handling confidential or sensitive materials.
Generating reports.
Interacting professionally by phone, email, and in-person on a daily basis.
Works safely and complies with all company/client safety and risk management policies and procedures.
Displays courteous, respectful, and professional interactions with the public and customers at all times.
Performs a variety of administrative and clerical duties in accordance with established standard policies and procedures.
Writes, types, or enters information in designated computer systems.
Maintains records, prepares forms, verifies information, and resolves routine problems.
Multi-tasks performing activities such as photocopying, compiling records, filing, tabulating, posting information and scheduling appointments.
Assists in maintaining regulatory compliance.
Opens and routes incoming mail, answers correspondence and prepares outgoing mail.
Operates various office equipment.
Answers incoming calls, refers calls to appropriate person, and takes messages.
Follows and enforces standard operating procedures (SOPs) and protocols at the job site and ensures the observance of applicable laws.
Effectively and coherently communicates over radio channels while initiating and responding to radio communications.
Uses sound judgment and discretion while handling confidential and sensitive material.
Participates in regular safety meeting, safety training and hazard assessments.
Be trained and able to fill-in, on occasion, at select access control posts in the absence of the regularly scheduled officer.
Meet regular attendance goals of the company, relate well with other employees and managers, and perform according to company expectations.
Perform all other duties and special projects as assigned.