Trainer

Sagility

5d•$30•Hybrid

About The Position

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Train. Coach. Elevate. Become a Medicare Telesales Trainer Kapolei, Hawaii Hybrid Role | $30.00/hr | Career-Defining Opportunity Are you a dynamic trainer who thrives on developing talent and driving performance? Step into a high-impact role with The Hive, powered by BroadPath, where you’ll shape the success of new telesales agents entering the Medicare space. If you’re passionate about coaching, confident in front of a room, and excited to lead in both virtual and in-person environments, we want you on our team. This is your opportunity to lead from the front—guiding new hires, enhancing sales techniques, and helping build top-tier Medicare sales teams. With a hybrid work model, performance-driven culture, and hands-on leadership, you’ll elevate both people and performance in meaningful ways. Why This Role Stands Out Own the classroom. Lead engaging, results-focused training that builds confident, high-performing Medicare telesales agents. Hybrid flexibility. Work from home 3 days per week when not actively facilitating; lead onsite during key training phases. Performance culture. Be part of a team that values development, coaching, and tangible sales results. Make an impact. Your leadership shapes careers and helps advance healthcare access through great service.

Requirements

2+ years of experience in training (telesales or Medicare sales preferred), adult learning, or performance coaching
Strong facilitation and presentation skills—comfortable leading high-energy classroom environments
Confidence using tools such as Microsoft Office Suite, Zoom Pro, and CRM systems (Citrix experience a bonus)
Ability to manage shifting priorities, work independently, and support a performance-based team
Must hold an active resident health producer license and be able to commute to our Kapolei office as needed

Nice To Haves

Experience in Medicare sales, healthcare, or compliance-driven environments is a plus

Responsibilities

Facilitate high-energy, impactful training sessions both virtually and in-person
Equip new hires with Medicare product knowledge, objection handling techniques, and closing strategies
Provide post-training support through live call monitoring, real-time coaching, and nesting assistance
Design, update, and enhance training materials, presentations, and digital content
Collaborate with telesales leadership and training coordinators to identify skill gaps and create targeted learning plans
Stay aligned with compliance standards, healthcare regulations, and telesales best practices
When not facilitating, contribute to operational needs like quality monitoring, agent support, and subject matter expertise tasks