Trainer

TeleTech•Oklahoma City, OK

9d•Onsite

About The Position

Your potential has a place here with TTEC’s award-winning employment experience. As a Learning and Development Trainer working onsite in Oklahoma City OK , you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you’ll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You’ll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process. You’ll report to the Training manager . We’re looking for a Trainer to welcome and excite new hires as they start their new careers. During a Typical Day, You’ll Inspire and motivate learners to reach for amazing Mentor and coach new hires within client training goals and time frames Bring your interest in helping others to start their career journeys successfully Deliver high quality client product training

Requirements

High school diploma or equivalent
6 months or more in training and adult learning or call center experience
Team building and nurturing an inclusive learning environment
Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks
Computer experience

Responsibilities

Support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures.
Ensure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.
Inspire and motivate learners to reach for amazing.
Mentor and coach new hires within client training goals and time frames.
Bring your interest in helping others to start their career journeys successfully.
Deliver high quality client product training.