Trainer

MarketSource•San Antonio, TX

8d•Hybrid

About The Position

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize , and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Requirements

High School Diploma
Minimum of one year’s experience in training delivery or equivalent combination of training and /or related program experience
Ability to travel up to 25% of the time
Four (4) in-office workdays per week and the option to work remote OR in office on fifth (5 th ) day or remote, as assigned
Excellent communication and presentation skills.
Ability to collaborate with a diverse range of internal and external stakeholders and cross-functional team members.
Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook).
Readily learns and adopts new technologies.
Knowledge of adult learning principles.
Open to receiving and giving feedback.
Has a growth mindset.
Proficient problem solving skills.
Effective time management and organizational skills.

Nice To Haves

Bachelor’s degree

Responsibilities

Facilitate instructor-led training for assigned areas or vertical.
Collaborate with instructional designers and other trainers to develop facilitator and participant materials, including presentations, exercises, role plays, job aids, participant guides, and quizzes.
Consult with leadership/client to identify knowledge, skills, abilities, and program specific information and tools to train new hires.
Consult with assigned program leadership to determine performance gaps of existing employees and recommend solutions to improve performance.
Apply adult learning best practices and client requirements to the training deliverable.
Evaluate training program effectiveness and make improvements.
Perform other duties as assigned.