Trainer & Technical Support Representative

Pentair•Burr Ridge, IL

1d•Onsite

About The Position

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions. We have an opportunity for a Trainer and Technical Support Representative to join our Burr Ridge, IL team. You will develop equipment owner and service provider competency in installing Hydra-Stop products and maintaining Hydra-Stop equipment to help ensure customer satisfaction and build customer advocacy.

Requirements

Three years of potable water distribution system maintenance and repair experience preferred, with exposure to contractors and municipalities.
Prior experience with line tapping, line stopping, and valve insertion installation processes preferred.
Strong organization skills, ability to prioritize and manage multiple concurrent tasks with minimal supervision.
Excellent written and oral communication skills required.
Exceptional listening skills are essential.
Proficiency with Microsoft Office (Word, Excel, PowerPoint)
Effective time management skills and ability to meet deadlines.
Ability to communicate effectively with customers.
Ability to lift 75 lbs.
Ability to climb ladders.

Responsibilities

Provide training and technical support to equipment owners and service provider network.
Travel up to 75% of the time and on short notice.
Follow standard training methods.
Document written procedures and training reports.
Provide training for Hydra-Stop commercial team members.
Manage, maintain, and schedule demonstration and training equipment.
Meet and exceed individual goals and objectives.
Timely distribution of leads generated through training efforts.
Daily and weekly reporting of activities and schedules
Abide by on-the-job site safety requirements.
Provide cross-functional support to Hydra-Stop engineering, production, and quality functions as requested.
Complete Special Projects as requested.