Trainer (Technical Standards & Compliance) - PS DFW

Extime PS LLC•Dallas, TX

2d•Onsite

About The Position

The Airport Development and Training department is based out of PS Corporate Headquarters in Los Angeles, California. PS Local trainers can be based at any PS location. This position is based out of the PS DFW location. This dynamic role supports the local operation and head of Training & Standards in new hire training, assisting new associates with their integration into the company, department, and their roles. The post-holder is also responsible for job certification and remediation for experienced associates. This role requires strong attention to detail, adept leadership skills, and excellent written and verbal communication. Based at any PS location but required to work at all current and future PS locations, with significant travel at times (up to 75%). Reports to the onsite Managing Director, working in collaboration with Corporate Head of Technical & Standards. This role is 100% onsite at PS Location, with a 5-day per week schedule based on operational needs. It may not be a traditional Monday to Friday schedule, as PS operates a 24/7 facility to meet our business.

Requirements

Pass a pre-employment drug screening + background check
Must meet all requirements at all PS locations to obtain airport IDs and required icons; Driver, Escort, CBP etc.
Sound working knowledge of PS and airlines’ operations.
Proficient in oral and written communications at all levels.
Strong planning & organization skills.
Must have excellent people skills.
Must have excellent customer service skills.
IT capabilities; MS Office.
Maintain a flexible schedule to accommodate training needs and schedules
Must be able to travel up to 75% to various PS locations
Must be able to lift up to 100 lbs.
Training Demonstration during interview: Candidate must provide a 10-minute training/instruction on a topic of their choice during the in-person interview

Nice To Haves

Experience in a leadership or training role is preferred
Previous luxury hospitality or VIP airport experience is a plus

Responsibilities

Delivers training for Associates at all PS locations, according to their department, operational needs, individual skillset, and availability, with a primary focus on Operations Associates.
Trainers can also be required to assist with operational duties as defined by the Managing Director.
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to PS core mission and values.
Promotes PS training culture and commitment to safety and compliance with all Airport Safety Regulations, FAA, and airline policies.
Manage expectations of new hires, providing a seamless integration into the company.
Identifies Associates strengths and learning challenges, adjusting training and instruction to accommodate different learning and performance needs.
Provides real-time feedback, providing corrective instruction in a thoughtful and constructive manner
Documents trainees’ performance
Provides recurrent training and job certifications as determined by department needs
Provides remedial training to address gaps in learning and substandard work performance
Helps create content to populate and maintain the Learning Management System (LMS)