Trainer, Learning and Development

Breaking Ground • New York, NY

5d • Onsite

About The Position

Reporting to the Director, Organizational Development, the Trainer, Learning and Development is responsible for the quality training of staff. The Trainer oversees training functions and processes. The Trainer has key organizational responsibilities: collaborating with the Director, Organizational Development to understand, prioritize, and address key training needs; facilitating training that prepares staff to meet governmental and organizational compliance standards. This includes an emphasis on CPR and Crisis Prevention Institute’s (CPI) Nonviolent Crisis Intervention de-escalation training. The Trainer is responsible for performing administrative duties for the Human Resources department.

Requirements

• Bachelor’s Degree or equivalent experience
• 3 years of in-person training experience
• 2 years of working in virtual training environments
• Prior experience with Learning Management Systems required
• Must have demonstrated problem solving skills
• Must have exemplary communication skills both verbal and written
• Excellent public speaking skills
• Dynamic facilitation and presentation skills
• Experience delivering high quality, impactful training in a high-volume setting
• Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams

Nice To Haves

• Experience teaching CPR and De-escalation training highly preferred
• Experience with Human Resources Information Systems (HRIS) and related reporting highly preferred
• Train the trainer experience preferred
• Familiarity with direct service work with complex populations preferred

Responsibilities

• Become a certified Crisis Prevention Institute (CPI) Nonviolent Crisis Intervention instructor
• Attend training to become certified trainer in other necessary areas as identified collaboratively (e.g., CPR), facilitate training in the area(s)
• Maintain certification(s) in good standing
• Facilitate bi-weekly CPI and CPR training
• Facilitate bi-weekly onboarding training
• In collaboration with staff in other Departments, support setup, management, and ongoing management of the organization’s Learning Management System (LMS), Relias
• Record and maintain data as needed on training outcomes, attendance, and long-term learning and behavioral change metrics
• Provide ongoing administrative support for the Human Resources department
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level