Trainer I

Centene Corporation

1d•Remote

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. The Position Purpose is to be responsible for developing and conducting a variety of training programs and/or auditing tools for Member and Provider Service roles in Centene’s contact centers. The Trainer I role is primarily remote. Candidates must have flexible availability to accommodate various time zones to be considered for the position.

Requirements

Bachelor's degree in related field or equivalent experience
2+ years of training experience
Flexible availability to accommodate various time zones

Nice To Haves

Training experience preferably in a managed care or healthcare environment

Responsibilities

Conduct training needs analyses to determine specific training needs for department staff
Identify, select, and develop appropriate training programs, including the selection or design of appropriate training aids
Evaluate effectiveness of training programs, including cost and benefit analyses
Research, analyze and recommend external training programs
Maintain records of training activities and employee progress
Assist in auditing work performed by staff and present findings and recommendations for areas of improvement to management
Assist with revisions to policy and procedures and/or work process development
Performs other duties as assigned
Complies with all policies and standards