Trainer/Auditor

State of Montana • Helena, MT

1d

About The Position

This position serves as a hybrid Trainer/Auditor for the Motor Vehicle’s Division. The candidate should be a detail-oriented, customer-focused professional to support statewide training, audit functions, and service quality. This position is responsible for developing comprehensive training materials and auditing transactions across MVD, and Authorized Agents to ensure consistency with state laws, policies, and procedures.

Requirements

• Bachelor’s Degree in accounting, finance, business, public administration or related field.
• Two years job related work experience.
• Strong customer service background with excellent verbal and written communication skills.
• Experience creating training materials or instructional resources.
• Strong attention to detail and the ability to assess transaction accuracy and compliance.
• Strong organizational skills with the ability to manage multiple priorities.

Responsibilities

• Develop and maintain training documents, manuals, guides, and instructional materials.
• Conduct transaction audits to evaluate accuracy, policy compliance, and adherence to established standards.
• Ensure consistency in procedures, documentation, and customer service delivery.
• Serve as a knowledgeable resource, offering clear and professional communication.

Benefits

• Medical, dental and vision coverage
• Retirement plans
• Generous paid vacation, sick and holidays
• Pre-tax Flexibility Spending Accounts
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees