Trainee Dental Nurse / Dental Receptionist (Part-Time)

Clyde Munro Dental Group•Edinburgh, IN

6h•Onsite

About The Position

We are excited to be recruiting a part-time Trainee Dental Nurse to join our team at Portobello Dental Clinic, Edinburgh. This position has opened due to growth within the practice, and will include supporting the Reception desk where required. The role involves providing chairside support in all day-to-day activities within the practice and surgeries, and supporting Reception where required. You will play an important role in ensuring the delivery of excellent patient care while complying with all clinical and health & safety guidance. Other duties include creating a welcoming environment for patients, maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained, ensuring the surgery is set up appropriately for each session, coordinating and managing clinician appointment schedules, handling incoming calls, arranging and confirming appointments, processing patient payments, anticipating the requirements of the clinician and patient, and monitoring surgery stocks.

Requirements

Monday and Friday availability is essential
Ability to work Mondays and Fridays (8:45am–5:30pm)
Genuine commitment to providing consistently high standards of patient care
Confidence to work independently, use your own initiative and contribute effectively as part of a team
Positive and enthusiastic attitude, with a willingness to learn, develop and take on new responsibilities

Nice To Haves

Experience in a reception or customer-facing position where delivering a positive patient/customer experience was a key priority

Responsibilities

Providing chairside support in all day-to-day activities within the practice and surgeries
Supporting Reception where required
Ensuring the delivery of excellent patient care while complying with all clinical and health & safety guidance
Creating a welcoming environment for patients that sets them at ease from the outset
Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
Ensuring the surgery is set up appropriately for each session throughout the day to maximise the efficiency of the practice and surgery utilisation
Coordinating and managing clinician appointment schedules to make effective use of surgery time while accommodating patients’ needs
Handling incoming calls, arranging and confirming appointments, and processing patient payments
Anticipating the requirements of the clinician and patient in advance of their session and ensure necessary lab work and equipment is in place
Monitoring surgery stocks to ensure that appropriate stock levels are maintained