Train Dispatcher (Atlanta, GA - 2026)

Norfolk Southern Corp. • Atlanta, GA

8d • Onsite

About The Position

This customer-centric, operations-driven position demands the highest caliber of skill, knowledge, and execution to ensure the safety and efficiency of rail operations through the required use of innovative technology and data entry across our 19,500 mile rail network. Successful candidates will maintain compliance with all applicable rules, Federal Railroad Administration (FRA) regulations, and procedural requirements.

Requirements

• Computer Aided Dispatching Software.
• Comprehensive knowledge of train operations and operating rules.
• Demonstrated skills with contemporary business software, such as Microsoft Outlook, Teams, and Word.
• Demonstrated experience and ability to communicate clearly both verbally and written.
• Prioritize and manage multiple issues throughout the shift.
• Ability to work with minimal supervision, manage time effectively and maintain control over multiple projects and responsibilities; follow up on all relevant issues.
• Ability to reason, compare, understand, and think rationally on the job.
• Work safely to prevent job accidents and injuries.
• Complete annual training and pass safety and operating rules examinations.
• Federal regulations require random testing for drugs and/or alcohol.
• Must pass all required assessments.
• Must pass a background screening.
• May require a post offer medical examination, including drug test and physical capabilities test.
• Monitoring and tracking trains and on-track equipment movements on multiple platforms in fast-paced environment.
• Mandatory association (including membership dues) with the ATDA, (American Train Dispatchers Association).

Responsibilities

• Focus on safety of operations, protecting personnel by communicating hazards or conditions, including any environmental/external conditions affecting train movement.
• Direct and coordinate railroad traffic, issue permits and authorities, monitor all rail movements, and maintain accurate electronic records of all activities.
• Maintain operational qualification, knowledge, and performance with scheduled trains, including their destinations, times of arrivals and departures, customer locations, and territory physical characteristics.
• Plan, monitor and execute efficient resource allocations for trains and on-track equipment according to operating plan and customer needs.
• Remotely control track switches and traffic signals, and appropriately apply and remove blocking devices that protect our employees.
• Recognize, respond to, engage, and resolve irregularities and unusual occurrences to mitigate impacts to safety and network fluidity.
• Operate independently while deploying human-assisted technology to execute smooth and effective movement of priority trains, trains containing hazardous material or restricted shipments, and meets/passes to avoid unnecessary delays to our customers.
• Coordinate, establish and maintain protection for track installation, repair, and inspection by our Engineering Department personnel.
• Other duties as assigned by manager.

Benefits

• Average salary for an experienced train dispatcher is $120,000/yr
• For External Candidates, pay during training is $215/day.
• For Internal Candidates, pay during training consists of the basic daily rate from your prior craft.
• Upon successful completion of training, dispatchers will enter the 5-year progression rate as it relates to years of service and each year resulting in a 5% increase.
• New hire - $379.66/Shift, progressing to $506.21/Shift after 60 months of promoted service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed