Traffic Manager

Safilo USA•Aurora, CO

12d•$70,000 - $80,000•Onsite

About The Position

The Traffic Manager coordinates and ensures compliance for all outbound international and domestic shipments from the Distribution Center. The role requires strong customer service, cross-functional coordination, and the ability to handle logistical and administrative needs promptly and professionally while communicating effectively with internal departments and customer contacts. The successful candidate thrives in a fast-paced environment and delivers quality work to tight deadlines. The Traffic Manager manages international shipping processes and documentation, coordinates shipments between the North American Distribution Center and customers, and works with freight forwarders, warehouses, customers, and internal teams to ensure timely delivery and resolve delivery or customs-clearance issues. The role also supports team training and management, maintains accurate information in SAP and other business systems, tracks specialized shipments, contributes to process improvements, and prepares standard operating procedures for domestic and international customers. The position is based in a warehouse environment that is not climate controlled and may involve exposure to dust, dirt, heat, cold, and noise.

Requirements

1–3 years of experience in warehouse, distribution, or logistics is required.
Knowledge of international and domestic traffic processes and requirements.
Solid understanding of customs processes related to international transportation.
SAP skills, including creating deliveries and shipments and understanding outputs.
Strong organizational and analytical skills, with attention to detail.
Strong Microsoft Excel skills, including formulas, pivot tables, and data manipulation.
Proficient computer skills, including Microsoft Office.
Excellent verbal and written communication skills, including email correspondence.
Ability to lead a team across multiple projects and work effectively with others to achieve goals and resolve issues.
Ability to manage complex traffic projects, multitask, prioritize, and meet deadlines.
Strong project management skills with a focus on freight cost reduction.
Innovative, goal-oriented, and results-driven approach.

Nice To Haves

A degree in business, supply chain management, or another relevant field.
Bilingual English/Spanish skills.

Responsibilities

Manage international shipping, including use of forwarder, customer, and regulatory portals and preparation and review of commercial invoices and proof-of-delivery documents.
Provide proof-of-delivery documents, commercial invoices, supporting documentation, and tracking information as needed.
Train and manage supervisors, leads, coordinators, dock personnel, and other team members.
Coordinate and communicate with department heads and other cross-functional partners.
Monitor, organize, and prioritize international and domestic shipments to customers.
Use customers’ web-based transportation management systems to route orders when needed.
Maintain the integrity and efficiency of SAP and other associated business software systems.
Coordinate shipments between the North American Distribution Center and customers, working with freight forwarders and warehouses to support timely shipment and delivery.
Work with customers or internal forwarders to resolve delivery or customs-clearance issues.
Monitor traffic processes and recommend improvements where appropriate.
Track and expedite specialized shipments and take additional steps needed to meet customer deadlines and expectations.
Manage multiple projects and keep relevant parties informed about progress and problems.
Build strong cross-functional partnerships and participate in operational staff meetings.
Write standard operating procedures for domestic and international customers.
Perform other duties as directed by Senior Management.