Traffic Engineering Service Line Leader

Johnson, Mirmiran & Thompson•Round Rock, TX

About The Position

Johnson, Mirmiran & Thompson (JMT), a 100% employee-owned consulting firm with more than 2,800 professionals, is seeking a Traffic Engineering Service Line Leader to expand and grow traffic engineering capabilities across the firm. The role spans civil engineers, planners, and technicians in multiple offices and markets and is part of JMT’s Transportation Business Line, which primarily serves government and institutional clients. The leader will coordinate with other business lines to support clients in additional markets. This companywide leadership position will build alignment and collaboration across regions and markets, and shape a shared strategic vision for the traffic engineering service line. The role combines technical credibility with business leadership to translate strategy into measurable action and create opportunities for staff to do their best work. The position is available at various locations within JMT’s footprint; specific locations may be discussed with the hiring manager during the interview process. The leader will develop and execute the service line’s strategy and growth priorities; support client development, pursuits, partnerships, and brand development; monitor operational and financial performance; coordinate resources and worksharing; promote consistent project delivery; develop staff and leaders; and assess emerging technologies and innovation opportunities.

Requirements

Strong written and oral communication skills.
Strong interviewing skills.
Excellent attention to detail.
Ability to coach, mentor, and develop senior leaders.

Responsibilities

Promote knowledge sharing, technical expertise, and coordination across regional traffic teams.
Support regional leaders in developing client-specific expertise and best practices.
Develop communication networks, forums, and methods that connect staff across offices.
Foster collaboration, knowledge sharing, and mutual support, and align staff expertise with appropriate opportunities.
Advance an integrated traffic engineering portfolio that may include safety, operations, traffic design, signal systems, multimodal analysis, transportation systems management and operations, intelligent transportation systems, data analytics, and emerging mobility solutions.
Establish annual priorities and measurable outcomes for growth, project delivery, quality, talent development, innovation, and cross-office collaboration in alignment with regional, market, and business line objectives.
Implement and update a strategic service line plan.
Lead development of new or expanded services, integrated delivery approaches, and emerging capabilities.
Support regional managers, office leaders, and traffic engineering office leaders on business development and strategic pursuits by shaping win strategies, aligning teams across offices, contributing technical and strategic insight to proposals and interviews, and supporting design-build efforts.
Partner with clients and project leaders on complex or high-profile work.
Coordinate with other firms to develop pursuit partnerships.
Strengthen traffic engineering integration into alternative delivery, smart mobility, and multidisciplinary transportation pursuits.
Serve as JMT’s internal and external subject matter expert and thought leader for the service line.
Help position JMT as a recognized leader in traffic practices across markets.
Work with traffic engineering office leaders to identify award-worthy projects and support or produce articles, speak at conferences, and participate in industry forums and events.
Participate in technical societies, including holding offices.
Coordinate with JMT’s creative services team and lead internal and external service line brand development.
Monitor service line performance metrics across business lines, markets, and regions, using performance data to identify trends and support decisions about quality, utilization, backlog, profitability, staffing, and investment priorities.
Work with regional, business line, and traffic engineering office leaders to identify corrective and enhancement strategies for project delivery, profitability, and quality.
Manage resource planning to advise regional and traffic engineering office leaders on staff demand, capacity, and hiring needs.
Lead collaborative worksharing across offices, assigning staff to balance workloads and develop technical expertise.
Promote consistency in project execution, quality standards, best practices, risk management, problem solving, deadlines, customer service, and client expectations.
Maintain a skills matrix to inventory service line expertise by location and identify gaps and opportunities to strengthen technical capabilities.
Guide, support, and mentor traffic engineering office leaders in their career development in collaboration with regional leaders.
Collaborate with business line, market, regional, and office leaders to recruit key hires.
Champion succession planning, leadership development, technical career pathways, and opportunities for staff to gain experience across offices, clients, markets, and project types.
Monitor emerging technologies and trends related to the service line.
Evaluate applications of automation, artificial intelligence, connected infrastructure, digital delivery, and advanced traffic data to improve client outcomes and the efficiency and consistency of JMT’s work.
Identify and champion innovative solutions as differentiators for major pursuits, in collaboration with technology leaders and other stakeholders.
Perform other related duties as assigned.