Traffic Engineering Service Line Leader

Johnson, Mirmiran & Thompson, Inc.•Tampa, FL

About The Position

Johnson, Mirmiran & Thompson (JMT), a 100% employee-owned multidisciplinary consulting firm, is seeking an energetic, entrepreneurial leader to expand and grow its traffic engineering capabilities across the firm. The role coordinates civil engineers, planners, and technicians across multiple offices and markets and is part of the Transportation Business Line, which primarily serves government and institutional clients. The leader will also coordinate with other business lines to support clients in additional markets. This companywide leadership position builds alignment and collaboration across regions and markets and shapes a shared strategic vision for how traffic engineering supports clients, projects, and long-term growth. The successful candidate will combine technical credibility with business leadership, translate strategy into measurable action, and create opportunities for staff to do their best work. The position is offered at various locations within JMT’s footprint; specific locations may be discussed with the hiring manager during the interview process. The leader advances an integrated portfolio that may include safety, operations, traffic design, signal systems, multimodal analysis, transportation systems management and operations, intelligent transportation systems, data analytics, and emerging mobility solutions. The position supports growth and strategic pursuits, client relationships, brand development, operational and financial performance, resource planning, project delivery, staff recruitment and development, and innovation across the service line.

Responsibilities

  • Promote knowledge sharing, technical expertise, and coordination across regional traffic teams.
  • Support regional leaders in developing client-specific expertise and best practices.
  • Develop communication networks, forums, and methods that connect staff across offices.
  • Foster collaboration, knowledge-sharing, and mutual support, and align staff expertise with suitable opportunities.
  • Advance an integrated traffic engineering portfolio, potentially including safety, operations, traffic design, signal systems, multimodal analysis, transportation systems management and operations, intelligent transportation systems, data analytics, and emerging mobility solutions.
  • Establish annual priorities and measurable outcomes for growth, project delivery, quality, talent development, innovation, and cross-office collaboration in alignment with regional, market, and business line objectives.
  • Implement and update a strategic service line plan; lead development of new or expanded services, integrated delivery approaches, and emerging capabilities.
  • Support regional managers, office leaders, and traffic engineering office leaders in business development and strategic pursuits by helping shape win strategies, aligning teams across offices, contributing technical and strategic insight to proposals and interviews, and supporting design-build efforts.
  • Partner with clients and project leaders on complex or high-profile work; coordinate with other firms to develop pursuit partnerships.
  • Strengthen traffic engineering integration in alternative delivery, smart mobility, and multidisciplinary transportation pursuits.
  • Serve as an internal and external subject matter expert and thought leader, helping position JMT as an industry leader and strengthen recognition of its traffic engineering practices.
  • Work with traffic engineering office leaders to identify award-worthy projects and support or perform article publishing, conference speaking, and participation in industry forums and events; participate in technical societies, including holding offices.
  • Coordinate with JMT’s creative services team and lead internal and external service line brand development.
  • Monitor service line performance metrics across business lines, markets, and regions; use performance data to identify trends, share effective practices, and support decisions on quality, utilization, backlog, profitability, staffing, and investment priorities.
  • Work with regional, business line, and traffic engineering office leaders to identify corrective and enhancement strategies for project delivery, profitability, and quality.
  • Manage resource planning to advise regional and traffic engineering office leaders on staff demand, available capacity, and hiring needs.
  • Lead collaborative worksharing across office traffic engineering leaders, assigning staff to balance workloads and develop technical expertise.
  • Promote consistent project execution, quality standards, best practices, risk management, problem-solving, deadline management, customer service, and client outcomes across service line teams.
  • Maintain a skills matrix to inventory service line capabilities by depth and location and identify gaps and opportunities to enhance technical expertise.
  • Guide and mentor traffic engineering office leaders in career development in collaboration with regional leaders.
  • Collaborate with business line, market, regional, and office leaders to recruit key hires.
  • Champion succession planning, leadership development, technical career pathways, and staff opportunities to gain experience across offices, clients, markets, and project types.
  • Monitor emerging technologies and trends related to the service line.
  • Evaluate practical applications of automation, artificial intelligence, connected infrastructure, digital delivery, and advanced traffic data to improve client outcomes and the efficiency and consistency of JMT’s work.
  • Identify and champion innovative solutions as differentiators for major pursuits in collaboration with technology leaders and other stakeholders.
  • Perform other related duties as assigned.
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