Traffic Clerk

DHL (Supply Chain) • Palmetto, GA

8d • Onsite

About The Position

DHL Supply Chain is hiring a Traffic Clerk. At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us. The core responsibilities of this role include checking trailers in and out and managing truck drivers. This position is for the 1st Shift, with hours from 7 AM to 5 PM, Tuesday through Friday, and pays $19.75 per hour. The role is responsible for scheduling truck deliveries and pick ups, working closely with customer service, client representatives, and representatives and drivers of trucking firms to achieve and maintain high service levels. This role also coordinates drivers, equipment, and freight, and ensures that all shipping and receiving documents and functions are completed accurately and on time. DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada!

Requirements

• N/A

Nice To Haves

• Experience in a warehouse, distribution, manufacturing, or transportation environment with knowledge of shipping, receiving, and trailer movements.
• Strong customer service and communication skills to effectively interact with drivers, carriers, warehouse teams, and transportation personnel.
• Ability to accurately verify driver credentials, shipment paperwork, trailer information, seal numbers, and load documentation while maintaining security and compliance standards.
• Experience using warehouse and transportation systems (WMS, TMS, YMS, SAP, Blue Yonder, appointment scheduling systems, or similar platforms) and proficiency with basic Microsoft Office applications.
• Strong attention to detail, problem-solving skills, and the ability to work in a fast-paced environment while managing multiple priorities, resolving driver issues, and ensuring accurate gate transactions.
• 1 year experience
• High School Diploma or Equivalent, preferred

Responsibilities

• Checking trailers in and out
• Managing truck drivers
• Schedule inbound and outbound freight to comply with warehouse operations and capacities.
• Meet or exceed all service and efficiency standards for shipping and receiving.
• Ensure accuracy of all shipping and receiving (B.O.L.) documents.
• Handle all customers and customer representatives at the dispatch window.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Maintain the facility dock door control board to be accurate at all times.
• Conduct operations in a manner that promotes safety and report unsafe conditions that can’t be self -corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company standards of housekeeping.
• Conduct yourself in a polite and service oriented manner towards customer representatives and fellow associates.
• Responsible for scheduling truck deliveries and pick ups
• Works closely with customer service, client representatives, and representatives and drivers of trucking firms to achieve and maintain high service levels
• Coordinates drivers, equipment, and freight
• Ensures that all shipping and receiving documents and functions are completed accurately and on time

Benefits

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED