Traffic Clerk

DHL (Supply Chain) • Fontana, CA

13d • $23 • Onsite

About The Position

DHL Supply Chain is hiring a Traffic Clerk to join their team. This role is crucial in managing inbound and outbound shipping documentation and coordinating transportation activities. The Traffic Clerk will ensure accuracy and compliance with quality standards and company procedures, while also communicating effectively with various stakeholders. This position is responsible for scheduling truck deliveries and pickups, working closely with customer service, client representatives, and trucking firms to maintain high service levels. The role ensures all shipping and receiving documents and functions are completed accurately and on time, contributing to the smooth operation of the warehouse.

This is a second shift position, working from 1:00 PM to 9:30 PM, Tuesday through Saturday. The pay is $22.50 per hour with a $0.75 shift differential incentive.

Requirements

• A minimum of 6 months operating forklift or Reach Truck.
• Customer Focus
• Attention to Detail
• Regulatory Compliance
• Problem Solving
• Teamwork and Collaboration
• Communication Skills
• Time Management
• Data Accuracy
• Accountability
• Continuous Improvement
• 1 year experience
• High School Diploma or Equivalent, preferred

Responsibilities

• Process inbound and outbound shipping documentation, including bills of lading (BOLs), packing slips, manifests, and carrier paperwork.
• Schedule carrier appointments and coordinate transportation activities for inbound and outbound shipments.
• Verify shipment information for accuracy and completeness before shipment release.
• Monitor shipment status and communicate delays, exceptions, or service failures to appropriate stakeholders.
• Enter and maintain transportation and inventory records within Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and customer platforms.
• Maintain accurate logs, reports, and documentation to support regulatory and customer requirements.
• Support temperature-sensitive and controlled-environment shipments in accordance with Life Sciences quality standards.
• Ensure compliance with DHL Standard Operating Procedures (SOPs), work instructions, GDP requirements, and customer-specific procedures.
• Investigate and resolve shipping discrepancies, documentation errors, and transportation exceptions.
• Communicate effectively with carriers, warehouse personnel, quality teams, customer service representatives, and customers.
• Assist with inventory reconciliation activities related to transportation transactions.
• Generate operational reports and performance metrics as required.
• Support internal and external audits by providing accurate shipping and transportation records.
• Maintain confidentiality and security of customer products and data.
• Schedule inbound and outbound freight to comply with warehouse operations and capacities.
• Meet or exceed all service and efficiency standards for shipping and receiving.
• Ensure accuracy of all shipping and receiving (B.O.L.) documents.
• Handle all customers and customer representatives at the dispatch window.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Maintain the facility dock door control board to be accurate at all times.
• Conduct operations in a manner that promotes safety and report unsafe conditions that can’t be self -corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company standards of housekeeping.
• Conduct yourself in a polite and service oriented manner towards customer representatives and fellow associates.

Benefits

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED